A. 1. Restart the app: Close the KCL app completely by swiping it away from the app switcher. Then, reopen it to see if the issue persists.
2. Update the app: Go to the App Store, search for KCL, and check if there’s an update available. If so, download and install it. Updates often fix bugs that cause crashes.
3. Clear app cache: Go to Settings > General > iPhone Storage > KCL. If there’s an option to offload the app, do that. This will clear temporary files that may be causing crashes. Reinstall the app afterward.
B. 4. Free up storage: Ensure your device has enough storage space. Go to Settings > General > iPhone Storage and delete unnecessary apps or files. A lack of storage can lead to app instability.