fix problems on KCL [iphone]

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—— Run into issues on KCL? Get help pending when official support gets back to you!

KCL: Coupons, Deals & Savings
Info:
company: Krazy Coupon Lady LLC
: https://thekrazycouponlady.com/contact
: thekrazycouponlady.com
Chat with our AI-based KCL Support
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Notifications issue

Notifications not marking as read

Fix: 1. Check notification settings: Go to Settings > Notifications > KCL and ensure that notifications are enabled. Also, check if 'Show Preview... ⇲

Links in notifications redirect to home feed

Fix: 1. Check for updates: Ensure that you are using the latest version of the app, as updates may fix issues with links. 2. Clear app cache: Go... ⇲
 
Ads issue

Too many ads

Fix: 1. Upgrade to a premium version: If KCL offers a paid version or subscription that removes ads, consider upgrading for an ad-free experience... ⇲
 
Customization issue

Inability to customize notifications by store

Fix: 1. Explore app settings: Go to the settings within the KCL app and look for notification preferences. Some apps allow you to customize notif... ⇲

No sorting options for deals

Fix: 1. Use filters: Check if there are any filtering options available in the app to narrow down deals by category or store. 2. Manually organi... ⇲
 
Updates issue

Deals often outdated

Fix: 1. Refresh the app: Pull down on the deals page to refresh the content. This can help load the latest deals. 2. Check for updates: Ensure t... ⇲

Poor functionality after updates

Fix: 1. Restart the app: Close and reopen the app to see if functionality improves. 2. Clear app cache: Offload the app via Settings > General >... ⇲

Inaccurate deal information

Fix: 1. Verify deals: Cross-check deals with the store’s official website or app to confirm accuracy. 2. Report inaccuracies: Use any reporting... ⇲
 
UI issue

Difficult navigation

Fix: 1. Familiarize with the layout: Spend some time exploring the app to understand its layout and features. Look for a help or tutorial section... ⇲
 
Syncing issue

KCL does not refresh deals

Fix: 1. Manually refresh: Pull down on the deals page to refresh the content. 2. Check internet connection: Ensure you have a stable internet co... ⇲
 
Compatibility issue

Limited Ibotta offers

Fix: 1. Check for updates: Ensure the app is updated to the latest version, as new offers may be added in updates. 2. Explore other cashback app... ⇲

Inconsistent performance across devices

Fix: 1. Update all devices: Ensure that KCL is updated to the latest version on all devices to minimize performance discrepancies. 2. Check devi... ⇲
 
Support issue

Cashiers unfamiliar with app

Fix: 1. Educate cashiers: If possible, explain how the app works to cashiers when you use it. This can help them understand and assist you better... ⇲
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 what users are saying
Good experience
98.1%

Neutral
1.3%

Bad experience
0.5%

~ from our NLP analysis of 147,232 combined software ratings.

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 Private Data KCL collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Search History
    • Diagnostics