fix problems on KIRI Engine [iphone]

—— Run into issues on KIRI Engine? Get help pending when official support gets back to you!

KIRI Engine:3D Scanner & LiDAR

Info:

company: KIRI Innovation (Hongkong) Limited

: https://www.kiriengine.app/FAQ

: www.kiriengine.app

Chat with our AI-based KIRI Engine Support

🛠️ Common KIRI Engine Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Limited free features

Fix: Explore the app thoroughly to maximize the use of available free features. Often, there are hidden functionalities that can be accessed with... ⇲

Export options lack detail

Fix: When exporting, check if there are different formats available. Some formats may retain more detail than others. Experiment with exporting i... ⇲

Slow issue

Long processing times

Fix: Ensure that your iPhone has sufficient storage space and is not running too many background applications. Close unnecessary apps to free up... ⇲

Loading issue

No real-time scan data

Fix: Check if there are any settings within the app that allow for real-time feedback or preview during scanning. Sometimes, enabling certain opt... ⇲

Freezing issue

KIRI Engine can freeze

Fix: Regularly restart your iPhone to clear the cache and free up memory. This can help prevent the app from freezing during use. OR If the ap... ⇲

Settings issue

Inability to cancel queued projects

Fix: Check if there is an option to pause or delete queued projects in the app's project management section. Sometimes, this can be done through... ⇲

Bugs issue

Occasional bugs

Fix: Keep the app updated to the latest version, as updates often include bug fixes. Check the App Store for any available updates and install th... ⇲

Camera issue

Requires multiple photos for good results

Fix: Plan your scanning sessions by taking photos from various angles and distances to ensure you capture enough data. Create a checklist of the... ⇲

Ads issue

No option to skip pro offers

Fix: Look for a 'Skip' or 'Later' option when prompted with pro offers. Sometimes these options are not immediately visible but can be found by t... ⇲

Privacy issue

Data upload concerns

Fix: Before uploading, ensure that you are connected to a secure Wi-Fi network to protect your data. Avoid using public Wi-Fi for sensitive uploa... ⇲

Compatibility issue

Inconsistent scan quality

Fix: Ensure proper lighting conditions when scanning, as poor lighting can affect scan quality. Natural light is often best, so try to scan in we... ⇲

Limited support for large models

Fix: Break down large models into smaller sections and scan them individually. This can help manage the processing load and improve scan quality.... ⇲