fix problems on Polycam 3D Scanner, LiDAR, 360 [iphone]

—— Run into issues on Polycam 3D Scanner, LiDAR, 360? Get help pending when official support gets back to you!

Polycam 3D Scanner, LiDAR, 360

Info:

company: Polycam Inc.

: https://poly.cam

: poly.cam

Chat with our AI-based Polycam 3D Scanner, LiDAR, 360 Support

🛠️ Common Polycam 3D Scanner, LiDAR, 360 Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Polycam 3D Scanner, LiDAR, 360 crashes during scans

Fix: 1. Ensure your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update. 2. Close all other apps running in t... ⇲

Inconsistent scan quality

Fix: 1. Ensure you have good lighting conditions while scanning. Avoid direct sunlight and shadows. 2. Move slowly and steadily while scanning to... ⇲

Payments issue

High subscription cost

Fix: 1. Evaluate your usage needs and consider if the free version meets your requirements. If it does, stick with it. 2. Look for any promotiona... ⇲

Features issue

Export options limited for free users

Fix: 1. Review the export options available in the free version and see if they meet your needs. 2. If you need more features, consider whether a... ⇲

Network issue

Requires internet connection for functionality

Fix: 1. Download any necessary resources or updates while connected to Wi-Fi before going offline. 2. Check if there are offline modes or feature... ⇲

Limited functionality in remote areas

Fix: 1. Download all necessary resources and updates while in a well-connected area before heading to remote locations. 2. Plan your scans in adv... ⇲

Account issue

Lost scans after account creation

Fix: 1. Ensure you are logged into your account before starting a scan. 2. Regularly save your scans during the process if the app allows it. 3.... ⇲

Camera issue

Photo mode fails during processing

Fix: 1. Ensure you have enough storage space on your device. Go to Settings > General > iPhone Storage to check. 2. Restart the app and try again... ⇲

Bugs issue

Inaccurate measurements

Fix: 1. Ensure you are holding the device steady and at the correct distance from the object being scanned. 2. Use the app's calibration feature... ⇲

Frequent bugs and glitches

Fix: 1. Keep the app updated to the latest version to benefit from bug fixes. 2. Clear the app's cache if possible, or reinstall the app to reset... ⇲

Color issues in scans

Fix: 1. Ensure you are scanning in good lighting conditions to capture accurate colors. 2. Experiment with different scanning angles to see if th... ⇲

UI issue

Buttons unresponsive or cause crashes

Fix: 1. Restart the app to see if the issue resolves. 2. Check for any updates to the app that may fix bugs. OR 3. If the buttons remain unres... ⇲

Support issue

Limited customer support

Fix: 1. Check the app's FAQ section or help documentation for common issues and solutions. 2. Look for user forums or community groups where you... ⇲

No clear instructions or help available

Fix: 1. Explore the app thoroughly to familiarize yourself with its features. 2. Look for tutorial videos on platforms like YouTube that demonstr... ⇲

Freezing issue

Polycam 3D Scanner, LiDAR, 360 hangs during calibration

Fix: 1. Ensure your device is not overloaded with background processes. Close unnecessary apps. 2. Restart your iPhone and try the calibration pr... ⇲

Syncing issue

Disappearing scans

Fix: 1. Regularly save your scans during the process to avoid losing them. 2. Check if there is a backup feature in the app that can help recover... ⇲

Customization issue

No option to rotate models during editing

Fix: 1. Check if there are any updates to the app that may add this feature. 2. Look for alternative apps that allow model rotation during editin... ⇲

Uploads issue

Failed uploads with low bandwidth

Fix: 1. Try uploading during off-peak hours when internet traffic is lower. 2. Use a Wi-Fi connection instead of cellular data for more stable up... ⇲

Updates issue

Changes to previously free features

Fix: 1. Review the app's current features and see if there are any alternatives that can be used for free. 2. Consider using the app for specific... ⇲

Settings issue

Inability to save directly to camera roll

Fix: 1. Export the scans to a file format that can be saved to your camera roll, such as JPEG or PNG. 2. Use the share feature in the app to send... ⇲