fix problems on Selina Hotel Travel & Explore [iphone]

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—— Run into issues on Selina Hotel Travel & Explore? Get help pending when official support gets back to you!

Selina Hotel Travel & Explore
Info:
company: Selina Operations
: https://selina.com/
: selina.com
Chat with our AI-based Selina Hotel Travel & Explore Support
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Customization issue

Difficult reservation modifications

Fix: 1. Use the website for modifications: If the app is cumbersome, try accessing the Selina website through your browser. Log in to your accoun... ⇲

No self-service for changes

Fix: 1. Utilize the website for self-service: Access the Selina website on your browser, where you may find more options for managing your reserv... ⇲
 
Bugs issue

Inaccurate pricing information

Fix: 1. Verify prices on the website: Cross-check the prices displayed in the app with those on the Selina website to confirm accuracy before mak... ⇲

Selina Hotel Travel & Explore booked duplicate reservations

Fix: 1. Double-check before confirming: Always review your reservation details before finalizing to avoid accidental duplicates. Take a moment to... ⇲

Points system misleading

Fix: 1. Review the terms: Check the app or website for detailed information on how the points system works to understand how to earn and redeem p... ⇲

Selina Hotel Travel & Explore features not working properly

Fix: 1. Restart your device: Sometimes, a simple restart can resolve app functionality issues. Turn off your iPhone and turn it back on. OR 2.... ⇲

Selina Hotel Travel & Explore provides limited information

Fix: 1. Use the website for more details: If the app lacks information, visit the Selina website for comprehensive details about services, locati... ⇲
 
Support issue

Customer service issues

Fix: 1. Use alternative contact methods: If the app's customer service is lacking, try reaching out via email or social media channels for quicke... ⇲

Chat support not easily accessible

Fix: 1. Look for alternative support options: If chat support is hard to find, check for email or phone support options on the website for quicke... ⇲
 
Compatibility issue

Limited functionality on iPad

Fix: 1. Use the iPhone version: If the iPad version is limited, consider downloading the iPhone version of the app on your iPad, which may offer... ⇲
 
Privacy issue

Invasive privacy concerns

Fix: 1. Review app permissions: Go to Settings > Privacy on your iPhone and check what permissions the app has. Disable any unnecessary permissio... ⇲
 
Installation issue

Mandatory app download for check-in

Fix: 1. Check for web check-in options: Visit the Selina website to see if they offer a web-based check-in process that doesn't require the app.... ⇲
 
Syncing issue

Selina Hotel Travel & Explore does not reflect booking changes

Fix: 1. Refresh the app: Close the app completely and reopen it to refresh the data. This can help in reflecting any recent changes made to your... ⇲
 
UI issue

Selina Hotel Travel & Explore only shows photos

Fix: 1. Explore the app settings: Check if there are settings to toggle between different views or information types within the app. OR 2. Use... ⇲

Inability to scroll or access buttons

Fix: 1. Restart the app: Close the app completely and reopen it to see if this resolves the scrolling issue. OR 2. Update your iOS: Go to Sett... ⇲
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 what users are saying
Good experience
88.8%

Bad experience
8.7%

Neutral
2.5%

~ from our NLP analysis of 562 combined software ratings.

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 Private Data Selina Hotel Travel & Explore collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics