fix problems on Mobile.de [iphone]

—— Run into issues on Mobile.de? Get help pending when official support gets back to you!

mobile.de - car market

Info:

company: mobile.de GmbH

: https://promo.mobile.de/sites/apps/en/

: www.mobile.de

Chat with our AI-based mobile.de Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Website blocks users with CAPTCHA

Fix: If you encounter a CAPTCHA block, try clearing your browser's cache and cookies. Go to your device's settings, find the browser you are usin... »»

Requires sign-in after every app update

Fix: To minimize the need for frequent sign-ins, ensure that you have the 'Remember Me' option checked when logging in. This may help retain your... »»

Network issue

Connection error prevents sign-in

Fix: First, check your internet connection. Ensure you are connected to Wi-Fi or have a strong mobile data signal. If the connection is weak, try... »»

Slow issue

App lags when scrolling over 50+ cars

Fix: To improve performance, try closing other apps running in the background. Double-tap the home button (or swipe up from the bottom on newer i... »»

Registration issue

Registration issues

Fix: If you are having trouble registering, ensure that you are entering all required fields correctly. Double-check for typos in your email addr... »»

Compatibility issue

Limited compatibility with older iOS versions

Fix: If your device is running an older iOS version, check if there is an available update. Go to Settings > General > Software Update and instal... »»

Customization issue

No option for marking wheel drive

Fix: As a workaround, you can include 'wheel drive' in the search bar or filters when looking for cars. Use keywords like '4WD' or 'AWD' to find... »»

Search issue

Lack of sorting options by price category

Fix: To sort cars by price, use the filter options available in the app. Look for a filter or sort button, and select 'Price: Low to High' or 'Pr... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.4%

Neutral

2.4%

Bad experience

1.3%

~ from our NLP analysis of 16,060 combined software ratings.

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Private Data mobile.de collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Location
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
- Diagnostics