fix problems on Airalo [iphone]

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—— Run into issues on Airalo? Get help pending when official support gets back to you!

Airalo: eSIM Travel & Internet
Info:
company: Airalo
: https://www.airalo.com/more-info/contact
: www.airalo.com
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Support issue
Poor customer support response times

Fix: Utilize the in-app support feature if available, as it may provide quicker responses than email. Check for FAQs or community forums within t... ⇲
 
Network issue
Inconsistent signal strength

Fix: Ensure that your device is updated to the latest iOS version by going to Settings > General > Software Update. Sometimes, updates can improv... ⇲
Limited data plans for calling

Fix: Consider using VoIP services like WhatsApp or Skype for calling, which can work over data plans. This can be a workaround if your eSIM plan... ⇲
Frequent network searching

Fix: Ensure that your device is not set to search for networks too frequently. Go to Settings > Cellular > Network Selection and turn off 'Automa... ⇲
Data not available in certain regions

Fix: Before traveling, check the coverage map provided by Airalo to ensure that your destination is supported. If data is not available, consider... ⇲
Limited coverage in some countries

Fix: Before traveling, research the specific countries you will be visiting to see if Airalo offers coverage there. If not, consider alternative... ⇲
 
Installation issue
Difficulty in installation process

Fix: Follow the installation instructions carefully. Make sure to scan the QR code provided by Airalo correctly. If you encounter issues, restart... ⇲
 
Battery issue
High battery consumption

Fix: Reduce battery consumption by disabling background app refresh for apps that you do not use frequently. Go to Settings > General > Backgroun... ⇲
 
Settings issue
Lack of clear instructions

Fix: Visit the Airalo website or their help center for detailed guides and FAQs that may provide clearer instructions than the app itself. OR... ⇲
Problems with roaming settings

Fix: Ensure that roaming is enabled on your device. Go to Settings > Cellular > Cellular Data Options and toggle on 'Data Roaming'. OR If you... ⇲
 
Messages issue
Inability to receive SMS while using eSIM

Fix: Check if your eSIM plan includes SMS services. Some data-only plans do not support SMS. If it does, ensure that your settings allow for SMS... ⇲
 
Performance issue
Issues with app performance

Fix: Ensure that the Airalo app is updated to the latest version by checking the App Store for updates. App updates often include performance imp... ⇲
 
UI issue
Confusing user interface

Fix: Take some time to explore the app and familiarize yourself with its layout. Look for a tutorial or help section within the app that may prov... ⇲
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 what users are saying
Good experience
91.0%

Bad experience
7.3%

Neutral
1.7%

~ from our NLP analysis of 59,815 combined software ratings.

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 Private Data Airalo collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics