fix problems on SRF News [iphone]

—— Run into issues on SRF News? Get help pending when official support gets back to you!

SRF News

Info:

company: Schweizer Radio und Fernsehen (SRF)

: https://www.srf.ch/kontakt

: www.srf.ch

Chat with our AI-based SRF News Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App crashes frequently

Fix: 1. Update the App: Go to the App Store, search for SRF News, and check if there is an update available. If so, install it as updates often f... »»

Video player functionality is poor

Fix: 1. Check for Updates: Ensure that both the SRF News app and your iOS are up to date. Go to Settings > General > Software Update to check for... »»

Video issue

Inability to watch full episodes

Fix: 1. Check for Content Availability: Ensure that the episodes you want to watch are available in the app. Sometimes, content may be restricted... »»

Inconsistent video playback

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if playback... »»

UI issue

Navigation is confusing

Fix: 1. Familiarize with the Layout: Spend some time exploring the app’s interface. Look for a help section or tutorial within the app that may g... »»

Dynamic interface is lacking

Fix: 1. Check for Updates: Ensure you are using the latest version of the app, as updates may improve the interface. 2. Provide Feedback: While I... »»

Compatibility issue

Streaming via Airplay is subpar

Fix: 1. Check Wi-Fi Connection: Ensure that both your iPhone and the AirPlay device are connected to the same Wi-Fi network. A weak connection ca... »»

Limited content for older devices

Fix: 1. Check Compatibility: Ensure your device meets the app’s requirements. If your device is too old, consider upgrading to a newer model if p... »»

Updates issue

Missing features from previous versions

Fix: 1. Explore Settings: Sometimes features are moved or renamed in updates. Check the app settings thoroughly to see if the features are still... »»

Ads issue

Too many interruptions during broadcasts

Fix: 1. Check for Updates: Ensure the app is updated, as updates may fix bugs causing interruptions. 2. Close Background Apps: Close any unnecess... »»