fix problems on 20 Minuten [iphone]

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—— Run into issues on 20 Minuten? Get help pending when official support gets back to you!

20 Minuten - Nachrichten
Info:
company: 20 Minuten
: https://forms.gle/1amibHWwmDde45aMA
: www.20min.ch
Chat with our AI-based 20 Minuten Support
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UI issue

auto-scrolls to top while reading

Fix: 1. Check for Updates: Ensure the app is updated to the latest version as this may be a bug that has been fixed in a newer release. 2. Disab... ⇲

keyboard cannot be closed

Fix: 1. Tap Outside the Keyboard: Sometimes, tapping outside the keyboard area can close it. Try tapping on a blank area of the screen. 2. Resta... ⇲
 
Ads issue

self-opening ads redirect to Safari

Fix: 1. Disable Pop-ups: Go to Settings > Safari and enable 'Block Pop-ups'. This may help prevent ads from opening in Safari. 2. Use Ad Blocker... ⇲

ads slow to load

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if the loading speed... ⇲

excessive ads disrupt reading

Fix: 1. Upgrade to Premium: If the app offers a premium version without ads, consider upgrading to enhance your reading experience. 2. Use Ad Bl... ⇲
 
Notifications issue

push notifications not functioning properly

Fix: 1. Check Notification Settings: Go to Settings > Notifications > 20 Minuten and ensure that 'Allow Notifications' is enabled. Check that the... ⇲

inappropriate push notifications

Fix: 1. Adjust Notification Settings: Go to Settings > Notifications > 20 Minuten and customize the types of notifications you want to receive. Y... ⇲
 
Content issue

content not available in certain regions

Fix: 1. Use a VPN: If you want to access content that is region-locked, consider using a VPN app to change your IP address to a different region.... ⇲

politically biased content

Fix: 1. Diversify News Sources: To balance your news consumption, consider using multiple news apps or websites that offer different perspectives... ⇲

one-sided reporting

Fix: 1. Cross-Reference Information: To get a more balanced view, cross-reference the news articles with other reputable news sources to compare... ⇲
 
Battery issue

20 Minuten consumes too much battery

Fix: 1. Check Battery Usage: Go to Settings > Battery and check which apps are consuming the most battery. If 20 Minuten is high on the list, con... ⇲
 
Customization issue

inability to customize quick launch bar

Fix: 1. Check App Settings: Go to the app settings to see if there are any options for customizing the quick launch bar. Some apps have hidden se... ⇲
 
Slow issue

20 Minuten feels overloaded and slow after update

Fix: 1. Clear Cache: Go to Settings > General > iPhone Storage > 20 Minuten and offload the app to clear cache and free up space. 2. Restart You... ⇲
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 what users are saying
Good experience
80.6%

Bad experience
13.1%

Neutral
6.3%

~ from our NLP analysis of 160 combined software ratings.

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 Private Data 20 Minuten collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics