fix problems on IRobot Home [iphone]

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—— Run into issues on IRobot Home? Get help pending when official support gets back to you!

iRobot Home
Info:
company: iRobot Corporation
: https://global.irobot.com
: www.irobot.com
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UI issue

iRobot Home does not support landscape mode

Fix: 1. Use the app in portrait mode: While this is not a solution to enable landscape mode, you can adjust your usage habits to accommodate the... ⇲

Difficult to navigate UI

Fix: 1. Familiarize yourself with the app: Spend some time exploring each section of the app to understand its layout better. You can also check... ⇲

Requires multiple taps for simple actions

Fix: 1. Create shortcuts: If the app allows, create shortcuts for frequently used actions to reduce the number of taps needed. OR 2. Provide f... ⇲
 
Glitches issue

Glitches and crashes

Fix: 1. Update the app: Go to the App Store, tap on your profile icon, and scroll down to see if there are updates available for the iRobot Home... ⇲
 
Loading issue

Long loading times

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi connection. If your connection is weak, try moving closer to the router or... ⇲
 
Customization issue

Inability to cancel cleaning sessions immediately

Fix: 1. Use the pause feature: If you cannot cancel a session, try pausing it first. Go to the app and select the 'Pause' option, then you can st... ⇲
 
Notifications issue

Notification center lacks important reminders

Fix: 1. Enable notifications: Go to your iPhone's Settings > Notifications > iRobot Home and ensure that notifications are enabled. Customize the... ⇲
 
Bugs issue

Mapping feature can save incorrect maps

Fix: 1. Delete incorrect maps: In the app, go to the 'Maps' section and delete any incorrect maps. Then, re-map your home to create a new, accura... ⇲
 
Camera issue

Requires light to complete cleaning cycles

Fix: 1. Schedule cleaning during the day: Plan your cleaning sessions for daylight hours when your home is naturally lit to ensure the robot can... ⇲
 
Features issue

No real-time location tracking on smart map

Fix: 1. Use the 'Find My Robot' feature: If available, use this feature in the app to locate your robot when it is cleaning, which can provide a... ⇲
 
Support issue

Limited help screens for setup

Fix: 1. Refer to the user manual: If you have the physical manual, refer to it for setup instructions. If not, check the iRobot website for downl... ⇲
 
Compatibility issue

Inconsistent performance across devices

Fix: 1. Ensure all devices are updated: Check that the iRobot Home app is updated on all devices you use. Go to the App Store and update if neces... ⇲
 
Syncing issue

iRobot Home times out during saves

Fix: 1. Ensure a stable internet connection: A weak connection can cause timeouts. Check your Wi-Fi signal and try to improve it if necessary.... ⇲
 
Settings issue

Difficult to adjust cleaning preferences

Fix: 1. Use preset cleaning modes: If available, use the preset cleaning modes that may simplify the process of adjusting preferences. OR 2. T... ⇲
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 what users are saying
Good experience
92.1%

Bad experience
4.7%

Neutral
3.2%

~ from our NLP analysis of 127,245 combined software ratings.

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 Private Data iRobot Home collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics