fix problems on Meross [iphone]

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Meross

Info:

company: Chengdu Meross Technology Co.,Ltd.

: https://www.meross.com/support/

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🛠️ Resolved Issues on iPhone:

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App disconnects from Wi-Fi

Fix: 1. Check your Wi-Fi connection: Ensure that your iPhone is connected to the correct Wi-Fi network and that the signal is strong. You can do... »»

Duplicate entries in device list

Fix: 1. Refresh the device list: Open the Meross app and pull down on the device list screen to refresh it. This may help eliminate duplicates.... »»

Customization issue

Limited scheduling options

Fix: 1. Use the existing scheduling feature: Open the Meross app, go to the device you want to schedule, and look for the scheduling option. Set... »»

No option for sunset-based alerts

Fix: 1. Use a third-party app: Consider using a third-party app like IFTTT to create sunset-based alerts that can trigger your Meross devices. 2... »»

Limited customization for scenes and routines

Fix: 1. Use available options: Explore all the customization options available in the app for scenes and routines, even if they are limited. 2.... »»

UI issue

New user interface is less user-friendly

Fix: 1. Familiarize yourself with the new layout: Spend some time exploring the new interface. Look for tutorials or guides within the app that e... »»

Compatibility issue

Inability to control multiple garage doors in CarPlay

Fix: 1. Check CarPlay settings: Ensure that your CarPlay settings are configured correctly. Go to Settings > General > CarPlay and select your ve... »»

Updates issue

Loss of remote control after updates

Fix: 1. Re-link devices: After an update, go to the Meross app and re-link your devices. This can often restore remote control functionality. 2.... »»

Connectivity issues after updates

Fix: 1. Restart your devices: After an update, restart both your iPhone and the Meross devices to refresh the connection. 2. Reconnect to Wi-Fi:... »»

Bugs issue

Devices frequently become unresponsive

Fix: 1. Restart the devices: Physically unplug the devices and plug them back in to reset them. 2. Check Wi-Fi signal: Ensure that the devices a... »»

Inconsistent device state display

Fix: 1. Refresh the app: Pull down on the device list to refresh the state display. 2. Check internet connection: Ensure that your internet conn... »»

Settings issue

Difficulties in removing devices from the app

Fix: 1. Long press on the device: In the device list, try long-pressing on the device you want to remove. This may bring up an option to delete i... »»

Routines are not grouped with switches

Fix: 1. Manually create groups: If the app allows, create groups for your routines and switches manually for better organization. 2. Use descrip... »»

Frequent app logouts

Fix: 1. Check for app updates: Ensure that you are using the latest version of the Meross app, as updates may fix bugs related to logouts. 2. Cl... »»

Installation issue

Complicated setup for some devices

Fix: 1. Follow the setup guide: Refer to the setup guide provided in the app or on the Meross website for step-by-step instructions. 2. Use the... »»