fix problems on E*TRADE [iphone]

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—— Run into issues on E*TRADE? Get help pending when official support gets back to you!

E*TRADE: Invest. Trade. Save.
Info:
company: E*TRADE Securities
: http://us.etrade.com/contact-us
: us.etrade.com
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Payments issue

Delayed access to funds

Fix: 1. Review your account settings: Log into your E*TRADE account and check if there are any pending transactions or holds on your account that... ⇲
 
Support issue

Poor customer support response times

Fix: 1. Use the app's help section: Navigate to the help or support section within the app for FAQs and troubleshooting guides that may resolve y... ⇲
 
UI issue

Difficult to navigate user interface

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app's menus and features. Take notes on where key functions are locat... ⇲

Inability to select tax lots on mobile

Fix: 1. Use the desktop version: If the mobile app does not support tax lot selection, log into your E*TRADE account via a web browser on your co... ⇲
 
Bugs issue

Bugs causing incorrect account information

Fix: 1. Log out and log back in: Sometimes, simply logging out of your account and logging back in can refresh your account information and resol... ⇲

Inaccurate real-time data

Fix: 1. Refresh the data: Pull down on the screen to refresh the data and ensure you are viewing the most current information. 2. Check your inte... ⇲

Problems with processing requests

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as poor connectivity can lead to processing issues. 2. Log... ⇲
 
Account issue

Long wait times for account verification

Fix: 1. Ensure all documents are submitted: Double-check that you have submitted all required documents for verification. Missing documents can d... ⇲

Confusing account management

Fix: 1. Review the help section: Use the help section within the app to find guides on managing your account effectively. 2. Create a checklist:... ⇲

Limited access to watchlist

Fix: 1. Customize your watchlist: If the app allows, customize your watchlist to include only the stocks you are most interested in, making it ea... ⇲
 
Updates issue

Lack of features available on mobile app

Fix: 1. Use the desktop version: For features not available on the mobile app, log into your E*TRADE account via a web browser on your computer t... ⇲

Issues with app updates

Fix: 1. Check for updates manually: Go to the App Store, tap on your profile icon, and scroll down to see if E*TRADE has an update available. If... ⇲
 
Slow issue

Slow app performance

Fix: 1. Close background apps: Double-click the Home button (or swipe up from the bottom) and close any unnecessary apps running in the backgroun... ⇲
 
Customization issue

Limited options for portfolio tracking

Fix: 1. Use the desktop version: For more comprehensive portfolio tracking features, log into your E*TRADE account via a web browser on your comp... ⇲
 
Login issue

No option for thumbprint login

Fix: 1. Enable Face ID or Touch ID: Go to Settings > E*TRADE and ensure that Face ID or Touch ID is enabled for the app, if supported by your dev... ⇲
 
Settings issue

Unclear instructions for app functions

Fix: 1. Use the help section: Navigate to the help or support section within the app for guides and FAQs that explain various functions. 2. Searc... ⇲
 
Gameplay issue

Difficulty in executing trades

Fix: 1. Double-check your order details: Ensure that all order details (such as quantity and price) are correct before submitting the trade. 2. U... ⇲

Inability to sell all shares easily

Fix: 1. Check order types: Ensure you are selecting the correct order type (e.g., market order) that allows you to sell all shares at once. 2. Us... ⇲
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 what users are saying
Good experience
93.2%

Bad experience
4.1%

Neutral
2.7%

~ from our NLP analysis of 284,993 combined software ratings.

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 Private Data E*TRADE collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics
    • Other Data