fix problems on Morgan Stanley Wealth Mgmt [iphone]

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Morgan Stanley Wealth Mgmt
Info:
company: Morgan Stanley
: https://www.morganstanleyclientserv.com/
: www.morganstanley.com
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Documentation issue

primitive documentation format

Fix: Look for any online resources or user guides provided by Morgan Stanley. These may offer more detailed instructions or tips on using the app... ⇲
 
UI issue

UI takes up unnecessary screen space

Fix: Check if there are any settings within the app that allow you to customize the layout or hide certain elements. This may help free up screen... ⇲

My Team list does not scroll

Fix: Try closing and reopening the app to see if this resolves the scrolling issue. If that doesn't work, restart your iPhone to refresh the app'... ⇲

poor user interface

Fix: Provide feedback within the app if there is an option to do so, detailing specific areas of the UI that are problematic. This can help impro... ⇲

dated app icon

Fix: Check for any available updates in the App Store, as app icons may be updated with new versions. OR If the icon remains unchanged, consid... ⇲

not user friendly

Fix: Take time to explore the app and familiarize yourself with its features. Sometimes, a learning curve is involved with new software. OR Lo... ⇲
 
Account issue

personal and business accounts combined

Fix: Check if there is an option in the app settings to separate personal and business accounts. This may help you manage them more effectively.... ⇲
 
Features issue

no personal rate of return feature

Fix: Look for any investment tracking tools or features within the app that may provide similar insights, even if they are not labeled as 'rate o... ⇲

removal of key performance metrics

Fix: Check if there are any settings or filters within the app that may allow you to display performance metrics. Sometimes, features can be hidd... ⇲

charts lack interactivity

Fix: Check if there are any settings within the app that allow you to enable interactive features for charts. Sometimes, interactivity can be tog... ⇲

cannot filter transactions

Fix: Look for any filtering options in the transactions section of the app. Sometimes, filters can be hidden in menus or settings. OR If filte... ⇲

missing return percentage metrics

Fix: Check if there are any settings in the app that allow you to display return metrics. Sometimes, these features can be toggled on or off. O... ⇲

no sort order toggle

Fix: Look for any settings or filters in the app that may allow you to sort transactions or accounts. Sometimes, these options are hidden in menu... ⇲
 
Customization issue

cannot customize home screen

Fix: Explore the app settings to see if there are any options for customizing the home screen layout or widgets. Some apps allow limited customiz... ⇲
 
Navigation issue

difficult navigation

Fix: Familiarize yourself with the app's layout by exploring each section. Take notes on where key features are located to improve your navigatio... ⇲
 
Performance issue

Morgan Stanley Wealth Mgmt lags despite lack of functionality

Fix: Clear the app's cache by deleting and reinstalling it. This can help improve performance by removing any stored data that may be causing lag... ⇲
 
Security issue

repeated identity verification required

Fix: Check if there are any settings in the app related to security or identity verification that can be adjusted to reduce the frequency of chec... ⇲
 
Login issue

login issues with Firefox

Fix: Try clearing the cache and cookies in Firefox. Go to Firefox settings, select 'Privacy & Security,' and then clear your data. OR If the i... ⇲

frequent white screen on login

Fix: Check your internet connection to ensure it is stable. A weak connection can cause loading issues, including white screens. OR If the pro... ⇲

fingerprint login glitch

Fix: Try removing and re-adding your fingerprint in the iPhone settings. Go to Settings > Touch ID & Passcode, and then delete the existing finge... ⇲
 
Notifications issue

permanent homepage notifications

Fix: Look for a settings option to manage notifications within the app. You may be able to turn off or customize these notifications. OR If no... ⇲
 
Loading issue

Morgan Stanley Wealth Mgmt does not load

Fix: Check your internet connection to ensure it is stable. Try switching between Wi-Fi and cellular data to see if that resolves the loading iss... ⇲
 
Verification issue

long verification times

Fix: Ensure that your internet connection is stable and fast, as slow connections can contribute to longer verification times. OR If verificat... ⇲
 
Payments issue

check deposit issues

Fix: Ensure that you are following the app's guidelines for check deposits, including proper alignment and lighting when taking photos of the che... ⇲
 
Updates issue

arbitrary changes without improvements

Fix: Familiarize yourself with the changes by exploring the app thoroughly. Sometimes, changes may not be immediately apparent but can enhance fu... ⇲
 
Syncing issue

accounts section does not refresh

Fix: Try pulling down on the accounts section to refresh the data manually. This is a common gesture in many apps to refresh content. OR If re... ⇲
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 what users are saying
Good experience
52.0%

Bad experience
31.8%

Neutral
16.2%

~ from our NLP analysis of 327 combined software ratings.

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 Private Data Morgan Stanley Wealth Mgmt collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics