fix problems on TradeStation [iphone]

—— Run into issues on TradeStation? Get help pending when official support gets back to you!

TradeStation - Trade & Invest

Info:

company: TradeStation Technologies

: http://clientcenter.tradestation.com

: www.tradestation.com

Chat with our AI-based TradeStation Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App crashes frequently

Fix: 1. Ensure your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update and install any available updates. 2... »»

App lags during high volatility

Fix: 1. Close any unnecessary background applications to free up system resources. Double-click the home button and swipe up on apps to close the... »»

Bugs issue

Inconsistent order execution

Fix: 1. Ensure you have a stable internet connection. Test your connection speed using a speed test app. 2. Check your order settings to ensure... »»

Errors in displaying profit/loss

Fix: 1. Refresh the app by pulling down on the screen to reload data. 2. Check your account settings to ensure all trades are correctly recorded... »»

Inaccurate quotes

Fix: 1. Refresh the app by pulling down on the screen to reload data. 2. Check your internet connection to ensure it is stable and strong. 3. L... »»

Compatibility issue

Limited integration with desktop version

Fix: 1. Familiarize yourself with the features available on both the mobile and desktop versions. Make a list of the features you use most freque... »»

UI issue

User interface not intuitive

Fix: 1. Spend some time exploring the app's features and layout. Familiarize yourself with the main functions and where they are located. 2. Uti... »»

Difficulty navigating between screens

Fix: 1. Spend some time exploring the app's features and layout. Familiarize yourself with the main functions and where they are located. 2. Uti... »»

Loading issue

Delayed order placement

Fix: 1. Ensure your internet connection is stable and strong. Switch to a different Wi-Fi network or use cellular data if necessary. 2. Check fo... »»

Network issue

Frequent disconnections

Fix: 1. Check your internet connection and switch to a more stable network if possible. 2. Restart your router or modem to refresh your internet... »»

Syncing issue

Missing position data

Fix: 1. Refresh the app by pulling down on the screen to reload data. 2. Check your account settings to ensure that all positions are correctly... »»

Authentication issues

Fix: 1. Double-check your login credentials to ensure they are entered correctly. 2. Reset your password if you suspect it may be incorrect. Use... »»

Issues with logging in

Fix: 1. Double-check your login credentials to ensure they are entered correctly. 2. Reset your password if you suspect it may be incorrect. Use... »»

Support issue

Poor customer support

Fix: 1. Utilize the app's help section or FAQ to find answers to common questions. 2. Check online forums or community groups for user-shared so... »»

Slow response times for support requests

Fix: 1. Use the app's help section or FAQ to find answers to common questions before submitting a support request. 2. Document your issues clear... »»

Customization issue

Inability to set stop loss/take profit for options

Fix: 1. Review the app's trading options to ensure you are using the correct order types for options trading. 2. Check if there are any updates... »»

Limited number of studies available

Fix: 1. Familiarize yourself with the studies currently available in the app and prioritize those that are most relevant to your trading strategy... »»

Account issue

Confusing account management

Fix: 1. Take time to explore the account management section of the app. Familiarize yourself with the layout and available options. 2. Create a... »»

Updates issue

Problems with mobile app updates

Fix: 1. Ensure your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update and install any available updates. 2... »»

Freezing issue

Unresponsive app during trading

Fix: 1. Close any unnecessary background applications to free up system resources. Double-click the home button and swipe up on apps to close the... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

88.9%

Bad experience

7.2%

Neutral

3.9%

~ from our NLP analysis of 18,216 combined software ratings.

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Private Data TradeStation collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics