fix problems on GettingOut Visits [iphone]

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—— Run into issues on GettingOut Visits? Get help pending when official support gets back to you!

GettingOut Visits
Info:
company: Telmate, LLC
: http://www.gettingout.com/gettingout-visits-app-contact-form/
: www.gettingout.com
Chat with our AI-based GettingOut Visits Support
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Glitches issue

Glitches when trying to add funds

Fix: 1. Restart the app and try adding funds again. 2. Ensure that your app is updated to the latest version available in the App Store. 3. Clear... ⇲
 
Notifications issue

No notification sound for incoming calls

Fix: 1. Check your iPhone's sound settings by going to Settings > Sounds & Haptics. Ensure that the ringer volume is turned up and that 'Silent M... ⇲

Notifications for messages are unreliable

Fix: 1. Check the app's notification settings to ensure they are enabled. Go to Settings > Notifications > GettingOut Visits. 2. Restart your iPh... ⇲
 
Video issue

Poor video and audio quality

Fix: 1. Ensure you have a strong internet connection. Switch to a Wi-Fi network if possible. 2. Close any other apps that may be using bandwidth... ⇲
 
Compatibility issue

Requires multiple apps for different functions

Fix: 1. Check if the GettingOut Visits app has integrated features or if there are updates that may combine functionalities. 2. Use the main app... ⇲

Inconsistent performance across devices

Fix: 1. Ensure that all devices are running the latest version of the app. 2. Check the device specifications to ensure they meet the app's requi... ⇲
 
Support issue

Customer service is unhelpful

Fix: 1. Look for online forums or community groups where other users may share solutions. 2. Document your issues clearly and try reaching out to... ⇲
 
Crashes issue

GettingOut Visits crashes frequently

Fix: 1. Ensure your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update. 2. Clear the app's cache and data as... ⇲
 
Account issue

Cannot access funds on account

Fix: 1. Log out of the app and log back in to refresh your account status. 2. Check your internet connection to ensure it is stable. OR 1. Rev... ⇲
 
Network issue

Video calls often fail to connect

Fix: 1. Ensure you have a strong and stable internet connection. 2. Restart the app and try connecting again. OR 1. Check if other apps are us... ⇲
 
Installation issue

GettingOut Visits requires frequent reinstallation

Fix: 1. Ensure your iPhone has enough storage space. Go to Settings > General > iPhone Storage to check. 2. Clear the app's cache and data as pre... ⇲
 
Payments issue

High costs for poor service

Fix: 1. Review your usage and see if there are any features you can do without to reduce costs. 2. Look for any promotions or discounts that may... ⇲

Payment methods frequently decline

Fix: 1. Ensure that your payment method is valid and has sufficient funds. 2. Check if your bank has any restrictions on transactions with the ap... ⇲
 
Customization issue

No option to change notification sounds

Fix: 1. Check the app settings to see if there are any options for notification sounds. 2. If not available, consider using the default notificat... ⇲
 
UI issue

GettingOut Visits redirects to browser for visits

Fix: 1. Check the app settings to see if there is an option to enable in-app visits instead of browser redirects. 2. Ensure that your app is upda... ⇲
 
Camera issue

Camera often out of focus

Fix: 1. Clean the camera lens with a soft, lint-free cloth to remove any smudges. 2. Restart the app and try focusing again. OR 1. Test the ca... ⇲
 
Messages issue

Messages fail to send

Fix: 1. Check your internet connection to ensure it is stable. 2. Restart the app and try sending the message again. OR 1. Log out of the app... ⇲
 
Bugs issue

GettingOut Visits lacks basic functionality

Fix: 1. Review the app's features and see if there are any updates that may add the functionality you need. 2. Use alternative apps that provide... ⇲
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 what users are saying
Bad experience
74.1%

Good experience
20.6%

Neutral
5.3%

~ from our NLP analysis of 642 combined software ratings.

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 Private Data GettingOut Visits collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data