fix problems on BBC Sounds [iphone]

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—— Run into issues on BBC Sounds? Get help pending when official support gets back to you!

BBC Sounds
Info:
company: BBC Media Applications Technologies Limited
: https://www.bbc.co.uk/sounds/help/
: www.bbc.co.uk
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Network issue

Only accessible via WiFi

Fix: 1. Check your mobile data settings by going to Settings > Cellular and ensure that BBC Sounds is allowed to use cellular data. 2. If it is n... ⇲
 
Search issue

No filter for unavailable podcasts

Fix: 1. Manually check the availability of podcasts by visiting the BBC Sounds website or using other podcast platforms that may have the content... ⇲
 
UI issue

Cumbersome navigation menu

Fix: 1. Familiarize yourself with the layout of the app by exploring each section. 2. Use the search bar to quickly find specific content instead... ⇲

Queue management is difficult

Fix: 1. Create a playlist of your favorite episodes and manage them from there. 2. Use the 'Add to Queue' feature strategically to prioritize wha... ⇲

Visual interface too busy

Fix: 1. Adjust your viewing distance or use reading glasses if necessary to make the interface easier to read. 2. Familiarize yourself with the l... ⇲
 
Audio issue

Background music distracts from content

Fix: 1. Check the app settings for any options to adjust or mute background music. 2. If no options are available, consider using headphones to m... ⇲
 
Settings issue

Turn off timer lacks options

Fix: 1. Use the built-in timer on your iPhone by going to Clock > Timer and set it manually to stop playback after a certain duration. 2. Conside... ⇲
 
Privacy issue

Episodes not marked for regional availability

Fix: 1. Check the BBC Sounds website for a list of available content in your region. 2. Use a VPN service to access content that may be restricte... ⇲
 
Bugs issue

News programs not recording

Fix: 1. Check your recording settings in the app to ensure that news programs are selected for recording. 2. Restart the app and try setting the... ⇲

Automatic replay feature malfunctioning

Fix: 1. Check the app settings to ensure that the automatic replay feature is enabled. 2. Restart the app to see if the feature starts working ag... ⇲
 
Permissions issue

Limited access to certain shows

Fix: 1. Check the BBC Sounds website for a list of shows available in your region. 2. Use a VPN service to access content that may be restricted... ⇲
 
Syncing issue

Inconsistent episode availability

Fix: 1. Regularly check the app for updates on episode availability. 2. Use the search function to find specific episodes instead of relying on b... ⇲
 
Customization issue

No option to create custom episode queues

Fix: 1. Use the 'Add to Queue' feature to create a temporary queue for your listening session. 2. Keep a list of your favorite episodes and manua... ⇲
 
Compatibility issue

Bluetooth controls not optimized for podcasts

Fix: 1. Check your Bluetooth settings and ensure that your device is properly connected. 2. Use the app's playback controls instead of relying so... ⇲
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 what users are saying
Good experience
96.9%

Bad experience
1.7%

Neutral
1.4%

~ from our NLP analysis of 9,522 combined software ratings.

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RA Guide
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Online Radio Box
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myTuner Radio - Live Stations

 Private Data BBC Sounds collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Search History
    • Usage Data
    • Diagnostics