fix problems on Global Player Radio & Podcasts [iphone]

—— Run into issues on Global Player Radio & Podcasts? Get help pending when official support gets back to you!

Global Player Radio & Podcasts

Info:

company: Global Media & Entertainment Limited

: https://global.com/global-player/faq/

: www.globalplayer.com

Chat with our AI-based Global Player Radio & Podcasts Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Station list cuts off in CarPlay

Fix: Ensure that your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update and install any available updates.... »»

App pauses stream when phone is locked

Fix: Check your app settings to see if there is an option to keep streaming while the phone is locked. Open the Global Player app, go to Settings... »»

Audio issue

Playback issues when exiting app

Fix: Try clearing the app's cache. Go to Settings > Global Player and look for an option to clear cache or reset the app. This can help resolve p... »»

Podcasts fail to play and download

Fix: Check your internet connection to ensure it is stable. Try switching between Wi-Fi and mobile data to see if that resolves the issue. OR... »»

Search issue

Difficult to find specific video content

Fix: Use the app's categories or filters to narrow down your search. Look for sections like 'Trending', 'Popular', or 'Categories' to help locate... »»

No search function in video section

Fix: Check for any updates to the app that may include a search feature. Go to the App Store, search for Global Player, and see if an update is a... »»

Customization issue

Favorites tab or reordering of station list needed

Fix: Look for an option in the app settings to manage your favorites. This may allow you to create a favorites tab or reorder your station list.... »»

Downloads issue

Auto-download feature for shows stopped working

Fix: Check your app settings to ensure that the auto-download feature is enabled. Go to Settings > Downloads and make sure the option is turned o... »»

Updates issue

Streaming pause and playback issues after updates

Fix: Clear the app's cache and data. Go to Settings > Global Player and look for options to clear cache or reset the app to resolve playback issu... »»

UI issue

Artist and album info not displayed during playback

Fix: Check your app settings to see if there is an option to display metadata during playback. Go to Settings > Playback and look for options rel... »»

Song titles no longer show up in Classic FM

Fix: Check if there is an update available for the Global Player app that may fix this issue. Go to the App Store and see if an update is availab... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.2%

Bad experience

3.5%

Neutral

1.3%

~ from our NLP analysis of 688 combined software ratings.

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Private Data Global Player Radio & Podcasts collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Location
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- Search History
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics