fix problems on Shazam [iphone]

—— Run into issues on Shazam? Get help pending when official support gets back to you!

Shazam: Find Music & Concerts

Info:

company: Apple

: https://support.apple.com/HT210331

: www.shazam.com

Chat with our AI-based Shazam Support

🛠️ Common Shazam Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Shazam struggles to load

Fix: 1. Clear the app cache by going to Settings > General > iPhone Storage, selecting Shazam, and choosing 'Offload App'. This will free up spac... ⇲

4% of users had this problem

Shazam freezes while watching stream

Fix: 1. Close the Shazam app completely by double-tapping the Home button (or swiping up from the bottom of the screen on newer iPhones) and swip... ⇲

16% of users had this problem

Bugs issue

Inconsistent song recognition for classical and instrumental music

Fix: 1. Ensure that you are in a quiet environment when trying to identify classical or instrumental music, as background noise can interfere wit... ⇲

Songs disappear from Shazam history

Fix: 1. Check if you are logged into the same account on all devices. If you switch accounts, your history may not sync. 2. Regularly back up you... ⇲

Non-lyrical songs are hard to identify

Fix: 1. Try to hold your device closer to the source of the music for better audio capture. 2. Use Shazam in a quiet environment to minimize back... ⇲

Inaccurate results for songs with dialogue or background noise

Fix: 1. Try to isolate the music from the dialogue or background noise by moving closer to the sound source or reducing the volume of competing s... ⇲

Customization issue

Background listening feature is missing

Fix: 1. Check if the app has any settings related to background listening. Go to Settings > Shazam and look for any options that may enable backg... ⇲

Manual sorting of songs is frustrating

Fix: 1. Use the search function within the Shazam app to quickly find specific songs instead of manually scrolling through your history. 2. Creat... ⇲

Syncing issue

iCloud sync issues

Fix: 1. Ensure that you are logged into the same iCloud account on both devices. Go to Settings > [Your Name] > iCloud to check. 2. Check if iClo... ⇲

Tracks from Apple Watch do not sync to iPhone

Fix: 1. Ensure that both your Apple Watch and iPhone are updated to the latest software version. Go to Settings > General > Software Update on bo... ⇲

History is not device transferable

Fix: 1. Use the Shazam app on both devices and ensure you are logged into the same account to access your history. 2. Manually export your histor... ⇲

UI issue

Widget does not identify Apple membership

Fix: 1. Ensure that the Shazam widget is properly configured. Long-press on the home screen, tap the '+' icon, and add the Shazam widget. 2. Chec... ⇲

Installation issue

Shazam requires frequent reinstallation

Fix: 1. Check for any available updates for the app in the App Store and install them. 2. Ensure that your iPhone has enough storage space availa... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

98.1%

Neutral

1.1%

Bad experience

0.8%

~ from our NLP analysis of 7,855,127 combined software ratings.

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Private Data Shazam collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Location
- Identifiers
- Usage Data
- Diagnostics
- Other Data