fix problems on SoundCloud [iphone]

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—— Run into issues on SoundCloud? Get help pending when official support gets back to you!

SoundCloud: Discover New Music
Info:
company: SoundCloud Global Limited & Co KG
: http://help.soundcloud.com
: soundcloud.com
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Bugs issue
Inconsistent playlist management

Fix: 1. Make sure you are logged into the correct account where your playlists are saved. 2. Try refreshing the app by pulling down on the home s... »»
 
Login issue
Difficulty logging in and account access issues

Fix: 1. Ensure you are entering the correct email and password. 2. If you forgot your password, use the 'Forgot Password?' link to reset it. 3. C... »»
 
Audio issue
Songs often skip or cut off unexpectedly

Fix: 1. Check your internet connection to ensure it is stable. 2. Try restarting the app and see if the issue persists. 3. Clear the app cache by... »»
Crackling or popping audio during playback

Fix: 1. Check your headphones or speakers to ensure they are functioning properly. 2. Restart the app and see if the issue resolves itself. OR... »»
Issues with Bluetooth playback looping

Fix: 1. Disconnect and reconnect your Bluetooth device to reset the connection. 2. Check the Bluetooth settings on your iPhone to ensure there ar... »»
 
Ads issue
Long, non-skippable ads

Fix: 1. Consider subscribing to SoundCloud Go, which offers an ad-free experience. 2. If you are not interested in a subscription, try to use the... »»
Ads interrupt music playback too frequently

Fix: 1. Consider subscribing to SoundCloud Go for an ad-free experience. 2. If you prefer not to subscribe, try using the app during less busy ti... »»
 
Search issue
Search function fails with misspelled queries

Fix: 1. Try using different keywords or synonyms related to your search. 2. Use the filters available in the search function to narrow down resul... »»
 
Updates issue
Playlist cover images do not update

Fix: 1. Try refreshing the app by pulling down on the home screen. 2. Ensure that the images you are trying to upload meet the app's requirements... »»
 
Support issue
Limited customer support options

Fix: 1. Utilize the help section within the app for FAQs and troubleshooting tips. 2. Check the SoundCloud community forums for user-generated so... »»
 
Customization issue
Inability to rearrange songs in playlists

Fix: 1. Try tapping and holding on a song in the playlist to see if a rearrangement option appears. 2. If this does not work, check for any app u... »»
No repeat button for playlists

Fix: 1. Use the 'Like' feature to save your favorite songs and create a new playlist with those songs to play on repeat. 2. Check for any updates... »»
 
UI issue
App layout changes hinder music discovery

Fix: 1. Familiarize yourself with the new layout by exploring different sections of the app. 2. Use the search function to find specific artists... »»
 
Uploads issue
No option to post songs from mobile

Fix: 1. Use the desktop version of SoundCloud to upload songs if you have access to a computer. 2. Check if the mobile app has been updated to in... »»
 
Syncing issue
Songs removed from likes without notice

Fix: 1. Check if the songs were removed by the artist or SoundCloud due to copyright issues. 2. Try refreshing your liked songs list by pulling d... »»
 
Payments issue
Inability to cancel subscriptions easily

Fix: 1. Go to your iPhone Settings > [Your Name] > Subscriptions. 2. Find SoundCloud in the list and select it to manage your subscription option... »»
 
Crashes issue
App crashes after upgrading to premium

Fix: 1. Restart your iPhone to clear any temporary issues. 2. Check for any updates to the SoundCloud app in the App Store and install them. OR... »»
 
Messages issue
Verification emails may not send

Fix: 1. Check your spam or junk folder for the verification email. 2. Ensure you entered the correct email address during registration. OR 1.... »»
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 what users are saying
Good experience
96.3%

Bad experience
2.0%

Neutral
1.7%

~ from our NLP analysis of 1,211,736 combined software ratings.

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 Private Data SoundCloud collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. SoundCloud Go+: $13.99 No ads, Listen offline and mix 350M+ tracks
  2. SoundCloud Go: $5.99 Exclusive Tracks. Ad-Free & Offline Listening
  3. SoundCloud Go+: $13.99 SoundCloud Go+ has 150m tracks & lets you: - Play all tracks: access a newly expanded catalog - Listen offline - Go ad-free
  4. SoundCloud Go+: $13.99 150+ million tracks- Offline mode- Ads free
  5. SoundCloud Go+: $13.99 No ads, Listen offline and mix 350M+ tracks
  6. SoundCloud Go: $5.99 Exclusive Tracks. Ad-Free & Offline Listening
  7. Artist Pro Yearly: $129.00 Get Music Heard, Get Fan Insights & Get Paid
  8. SoundCloud Go+: $13.99 SoundCloud Go+ has 150m tracks & lets you: - Play all tracks: access a newly expanded catalog - Listen offline - Go ad-free
  9. SoundCloud Go+: $13.99 SoundCloud Go+ has 150m tracks & lets you: - Play all tracks: access a newly expanded catalog - Listen offline - Go ad-free Monthly with 1 free trial period https://soundcloud.com/pages/privacy https://soundcloud.com/terms-of-use
  10. SoundCloud Go+: $13.99 SoundCloud Go+ has 150m tracks & lets you: - Play all tracks: access a newly expanded catalog - Listen offline - Go ad-free Monthly with 1 free trial period https://soundcloud.com/pages/privacy https://soundcloud.com/terms-of-use