fix problems on UnitedMasters [iphone]

—— Run into issues on UnitedMasters? Get help pending when official support gets back to you!

UnitedMasters: Release Music

Info:

company: UnitedMasters

: https://unitedmasters.zendesk.com/hc/en-us

: unitedmasters.com

Chat with our AI-based UnitedMasters Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App freezes during use

Fix: 1. Restart the App: Close the UnitedMasters app completely by swiping it away from the app switcher. Then, reopen the app to see if the free... »»

14% of users had this problem

Slow customer support response

Fix: 1. Use In-App Support: Check if there is an in-app support feature that allows you to submit a ticket or query directly. This may expedite t... »»

14% of users had this problem

Bugs issue

Inaccurate stream numbers

Fix: 1. Refresh Data: Log out of your account and log back in to refresh your stream data. This can sometimes correct discrepancies in reported n... »»

Frequent app bugs

Fix: 1. Update the App: Ensure you are using the latest version of the app, as updates often fix bugs. 2. Restart Your Device: Sometimes, restart... »»

Compatibility issue

Limited distribution platforms

Fix: 1. Explore Alternatives: Research other distribution platforms that may offer broader distribution options and consider using them alongside... »»

Inconsistent performance across devices

Fix: 1. Update All Devices: Ensure that the app is updated on all devices you are using to maintain consistent performance. 2. Clear Cache: Clear... »»

Settings issue

Difficulties in takedown process

Fix: 1. Follow Guidelines: Ensure you are following the correct takedown procedures as outlined in the UnitedMasters help section. This may inclu... »»

Confusing release process

Fix: 1. Follow Step-by-Step Guides: Look for any available guides or tutorials on the UnitedMasters website that outline the release process in d... »»

Problems with cover art approvals

Fix: 1. Check Specifications: Ensure your cover art meets the required specifications (size, format, etc.) as outlined by UnitedMasters. 2. Resub... »»

Security issue

Account hacking issues

Fix: 1. Change Password: Immediately change your password to something strong and unique. Use a combination of letters, numbers, and symbols. 2.... »»

Updates issue

Freemium features removed

Fix: 1. Review Subscription Options: Check if there are different subscription tiers available that may offer the features you need. 2. Explore A... »»

Uploads issue

Errors during release submissions

Fix: 1. Double-Check Submission Details: Before submitting, ensure all fields are filled out correctly and that there are no typos or missing inf... »»

Limited options for multiple uploads

Fix: 1. Batch Upload: If the app allows, try to batch upload your music files instead of uploading them one by one. 2. Use Alternative Platforms:... »»

Account issue

Inability to connect social media accounts

Fix: 1. Check Permissions: Go to your iPhone settings, find UnitedMasters, and ensure that it has permission to access your social media accounts... »»

Payments issue

Unclear payout timelines

Fix: 1. Review Payout Information: Check the UnitedMasters help section for any information regarding payout timelines and processes. 2. Keep Rec... »»

Issues with earnings dashboard

Fix: 1. Refresh the Dashboard: Log out and log back into your account to refresh the earnings dashboard. 2. Check for Updates: Ensure the app is... »»

Lack of transparency in royalties

Fix: 1. Review Available Resources: Check the UnitedMasters website for any resources or documentation that explain how royalties are calculated... »»

Support issue

No phone support available

Fix: 1. Use In-App Support: Utilize any in-app support features to submit your queries or issues. 2. Check Online Resources: Look for help articl... »»

Unresponsive to email inquiries

Fix: 1. Use In-App Support: If email inquiries are going unanswered, try using any in-app support features to submit your questions or issues. 2.... »»

Loading issue

Delayed music releases

Fix: 1. Submit Early: Always submit your music well in advance of your desired release date to account for any potential delays. 2. Check Submiss... »»

Difficulty logging into the app

Fix: 1. Reset Password: If you are having trouble logging in, use the 'Forgot Password' feature to reset your password. 2. Check Internet Connect... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.2%

Bad experience

3.1%

Neutral

1.7%

~ from our NLP analysis of 32,166 combined software ratings.

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Private Data UnitedMasters collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Purchases
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

UnitedMasters SELECT: $59.99 Distribute music, access exclusive sync deals
Mastering: $4.99 Master your tracks with UnitedMasters
UnitedMasters SELECT: $59.99 Keep 100% of your streaming royalties
DEBUT+: $19.99 Distribute music, earn + track your progress
UnitedMasters SELECT: $59.99 Keep 100% of your streaming royalties
UnitedMasters SELECT: $59.99 Keep 100% of your streaming royalties
UnitedMasters SELECT: $59.99 Keep 100% of your streaming royalties