A. 1. Use the in-app support feature to submit a ticket or query, ensuring you provide detailed information about your issue. 2. Check the app's FAQ section for common issues and solutions that may address your concern without needing direct support.

B. 1. Try reaching out through social media platforms where Brandclub has a presence, as they may respond faster there. 2. Document your attempts to contact support, including dates and methods used, in case you need to follow up later.