Fix Brandclub errors on iphone

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Support
Customer support is unresponsive

🛠️ 1. Use the in-app support feature to submit a ticket or query, ensuring you provide detailed informa... show fix »
Limited communication from support team

🛠️ 1. Use the in-app support feature to submit a detailed request for assistance, ensuring you include... show fix »
 
Account
Account suspensions without clear reasons

🛠️ 1. Review the app's terms of service to ensure you have not inadvertently violated any rules. 2. If... show fix »
Difficulty in updating account information

🛠️ 1. Go to the account settings in the app and ensure you are following the correct steps to update yo... show fix »
 
Payments
Inaccurate tracking of purchases

🛠️ 1. Double-check that you have linked the correct shopping accounts and that they are active. 2. Manu... show fix »
Confusing cash out process

🛠️ 1. Review the cash out instructions provided in the app carefully, ensuring you follow each step. 2.... show fix »
High return and cancellation rate claims

🛠️ 1. Review your purchase history and ensure you are aware of the return policies for each retailer yo... show fix »
Delayed rewards confirmation

🛠️ 1. Keep a record of your activities that should trigger rewards and check back after a few days to s... show fix »
Unclear expiration policies for rewards

🛠️ 1. Review the rewards section in the app for any information regarding expiration dates. 2. Set remi... show fix »
Referral bonuses not credited

🛠️ 1. Ensure that the person you referred has completed all necessary steps to qualify for the bonus. 2... show fix »
Fees for cashing out

🛠️ 1. Review the app's terms regarding cashing out to understand any fees that may apply. 2. Consider w... show fix »
Inconsistent reward amounts

🛠️ 1. Review the terms associated with each reward to understand why amounts may vary. 2. Keep track of... show fix »
 
Updates
Limited survey availability

🛠️ 1. Regularly check the app for new surveys, as availability can change frequently. 2. Ensure your pr... show fix »
 
Crashes
App crashes during use

🛠️ 1. Ensure your iPhone's operating system is up to date by going to Settings > General > Software Upd... show fix »
 
Syncing
Syncing issues with shopping accounts

🛠️ 1. Disconnect and reconnect your shopping accounts in the app to refresh the sync process. 2. Ensure... show fix »
 
Ads
Misleading instant reward claims

🛠️ 1. Carefully read the terms and conditions associated with instant rewards to understand the require... show fix »
 
Privacy
Lack of transparency in survey requirements

🛠️ 1. Review your profile settings to ensure they are complete, as this can affect survey availability.... show fix »
 
Notifications
App does not alert for expiring rewards

🛠️ 1. Regularly check the rewards section in the app for any updates on expiration dates. 2. Set person... show fix »
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 Contact Support
Developer:
BRAND CLUB LLC
Email:
  https://brandclub.com/support
Website:
🌐 brandclub.com
Terms/Privacy:
⚔️ https://brandclub.com/privacy
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 Private Data Brandclub collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contacts

 Breakdown of Software Ratings
Positive experience
93.9%

Negative experience
5.2%

Neutral
0.9%

~ from our NLP analysis of 14,294 combined software ratings.