fix problems on One-Boat Network [iphone]

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—— Run into issues on One-Boat Network? Get help pending when official support gets back to you!

One-Boat Network
Info:
company: Johnson Outdoors Inc.
: https://humminbird-help.johnsonoutdoors.com/hc/en-us
: www.humminbird.com
Chat with our AI-based One-Boat Network Support
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Updates issue

nuisance upgrade prompts

Fix: Check the app settings for any options related to notifications or updates. You may be able to disable upgrade prompts from there. OR If... ⇲
 
Syncing issue

waypoints can't be transferred

Fix: Ensure that both the source and destination devices are connected to the same network and that the app is updated on both devices. Check the... ⇲

no way to transfer waypoints from FishSmart

Fix: Check if there is an export feature in FishSmart that allows you to save waypoints to a file, which you can then import into One-Boat Networ... ⇲
 
Crashes issue

One-Boat Network crashes when updating

Fix: Free up storage space on your iPhone. Go to Settings > General > iPhone Storage and delete unnecessary apps or files to ensure there is enou... ⇲

One-Boat Network crashes frequently

Fix: Make sure your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates. OR... ⇲

One-Boat Network unusable

Fix: If the app is consistently crashing, consider resetting your iPhone's settings. Go to Settings > General > Reset > Reset All Settings. This... ⇲

crashes reset background wallpaper

Fix: Check if there are any settings in the app that may be causing this behavior and disable them if possible. OR If the issue persists, cons... ⇲
 
Loading issue

charts won't load

Fix: Check your internet connection. Ensure you are connected to a stable Wi-Fi network. If you are using cellular data, ensure that the app has... ⇲

maps do not load

Fix: Ensure that you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if that resolves the issue. OR Ch... ⇲
 
Compatibility issue

incompatibility with iPilot Link

Fix: Ensure that both the One-Boat Network app and iPilot Link are updated to their latest versions. Compatibility issues can often be resolved w... ⇲

only works on iPhone, not iPad

Fix: Check if there is an iPad version of the app available in the App Store. Some apps are designed specifically for iPhone and may not be optim... ⇲
 
Downloads issue

loss of purchased lake maps

Fix: Check if the app has a restore purchases option in the settings. This can often recover lost purchases associated with your account. OR L... ⇲
 
Support issue

invalid support email

Fix: Look for alternative support options within the app, such as a help section or FAQ that may provide additional contact methods. OR Check... ⇲
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 what users are saying
Bad experience
49.5%

Good experience
44.0%

Neutral
6.4%

~ from our NLP analysis of 109 combined software ratings.

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 Private Data One-Boat Network collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics

  Cost of Subscriptions
  1. Fishing Maps of USA and Canada: $24.99 LakeMaster and CoastMaster Fishing Maps