fix problems on VesselView [iphone]

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—— Run into issues on VesselView ? Get help pending when official support gets back to you!

VesselView Mobile
Info:
company: Mercury Marine LLC
: https://www.mercurymarine.com/us/en/about-us/contact-us
: www.mercurymarine.com
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Features issue

Incomplete feature set compared to Vessel View

Fix: Identify the specific features you are missing and check if there are alternative apps that offer those features. Research and test these al... ⇲

Lack of troll control feature

Fix: Research and consider using a separate trolling control device or app that can work alongside VesselView Mobile. OR Utilize the existing... ⇲

Inability to add fuel in tenths

Fix: Use whole numbers for fuel entries and keep a separate log for tenths if precise tracking is necessary. OR Consider using a different app... ⇲

No digital trim support

Fix: Manually track trim adjustments and note them in a separate log to keep track of your settings. OR Look for third-party apps or devices t... ⇲
 
UI issue

Parameters not easily selectable on main screen

Fix: Customize the main screen settings if the app allows it. Go to settings and look for options to rearrange or prioritize the parameters displ... ⇲

Small font size for inputs

Fix: Adjust the display settings on your iPhone to increase text size, which may help with readability in the app. OR Use reading glasses or a... ⇲

No landscape mode

Fix: Use the app in portrait mode and adjust your usage habits to accommodate the lack of landscape mode. OR Check if there are any settings w... ⇲

Rudimentary setup and design

Fix: Familiarize yourself with the app's layout and features to maximize its usability despite its design limitations. OR Provide feedback to... ⇲
 
Compatibility issue

Connection issues with certain iPhone models

Fix: Ensure that your iPhone's Bluetooth is turned on and that the app has the necessary permissions to access Bluetooth. Restart both the app an... ⇲
 
Crashes issue

VesselView crashes on startup

Fix: Update the app to the latest version available in the App Store, as updates often fix bugs and improve stability. OR If the app continues... ⇲
 
Bugs issue

Inaccurate fuel remaining and burn data

Fix: Double-check the calibration settings within the app to ensure they are set correctly for your specific vessel and fuel type. OR Manually... ⇲

Speedometer fluctuates randomly

Fix: Check for any obstructions or issues with the speed sensor on your vessel that may be causing inaccurate readings. OR Calibrate the speed... ⇲

Checklists revert to original when app is closed

Fix: Ensure you are saving any changes made to checklists before closing the app. Look for a save button or option in the app. OR Consider usi... ⇲
 
Storage issue

No offline data storage

Fix: Consider using a separate note-taking app to log important data while offline, which you can later input into VesselView Mobile when you reg... ⇲
 
Customization issue

Limited user-defined maintenance categories

Fix: Utilize the existing maintenance categories to the best of your ability, and keep a separate log for any additional maintenance tasks that a... ⇲
 
Freezing issue

VesselView freezes upon opening

Fix: Force close the app by swiping it away in the app switcher and then reopening it. This can sometimes resolve freezing issues. OR Check fo... ⇲
 
Connectivity issue

Manual connection required for Bluetooth

Fix: Create a routine to check and connect Bluetooth each time you use the app, ensuring that the connection is established before starting your... ⇲
 
Support issue

Customer service unresponsive to feature requests

Fix: Engage with user communities or forums where other users may have found workarounds or solutions to similar issues. OR Document your feat... ⇲
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 what users are saying
Good experience
44.9%

Bad experience
35.5%

Neutral
19.6%

~ from our NLP analysis of 138 combined software ratings.

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 Private Data VesselView collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics