fix problems on Simrad [iphone]

—— Run into issues on Simrad? Get help pending when official support gets back to you!

Simrad: Companion for Boaters

Info:

company: Navico Norway AS

: https://www.simrad-yachting.com/

: www.simrad-yachting.com

Chat with our AI-based Simrad Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App frequently crashes

Fix: 1. Update the App: Go to the App Store, search for the Simrad app, and check if there is an update available. If so, download and install it... »»

Synchronization issues with devices

Fix: 1. Check Bluetooth Connection: Ensure that Bluetooth is enabled on your iPhone. Go to Settings > Bluetooth and make sure your device is conn... »»

Bugs issue

Auto-routing feature not functioning

Fix: 1. Check for Updates: Ensure that both the app and your device's operating system are up to date. Go to the App Store for the app and Settin... »»

Corrupted data errors

Fix: 1. Clear App Data: Go to Settings > General > iPhone Storage, find the Simrad app, and offload it. This can help clear corrupted data withou... »»

Wind maps feature not working

Fix: 1. Check for Updates: Ensure that the Simrad app is updated to the latest version, as updates may fix issues with specific features like win... »»

Downloads issue

Inability to download offline maps

Fix: 1. Check Storage Space: Go to Settings > General > iPhone Storage to ensure you have enough space available for offline maps. If storage is... »»

UI issue

User interface not intuitive

Fix: 1. Explore Tutorials: Check if the app has a help section or tutorials. Familiarizing yourself with the app's features can improve your expe... »»

Unresponsive navigation buttons

Fix: 1. Restart the App: Close the Simrad app completely and reopen it. This can often resolve temporary glitches affecting button responsiveness... »»

Poorly implemented workflows

Fix: 1. Explore Settings: Go through the app settings to see if there are options to customize workflows to better suit your needs. 2. Use Tutori... »»

Settings issue

Difficulty in setting waypoints

Fix: 1. Follow the Correct Procedure: Ensure you are following the correct steps to set waypoints. Typically, you need to tap on the map, hold, a... »»

Poor depth and height settings for auto-routing

Fix: 1. Adjust Settings: Go to the auto-routing settings in the app and manually adjust the depth and height parameters to better suit your needs... »»

Slow issue

Laggy performance offline

Fix: 1. Clear Cache: Go to Settings > General > iPhone Storage, find the Simrad app, and offload it to clear the cache. Reinstall the app afterwa... »»

Support issue

Inconsistent customer service

Fix: 1. Use In-App Support: Check if the app has a support or help section where you can find FAQs or submit queries directly. 2. Document Issues... »»

Feedback submission fails

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection when trying to submit feedback. Switch between Wi-Fi and cellular... »»

Updates issue

Missing features after updates

Fix: 1. Check Release Notes: After an update, check the app's release notes (if available) to see if features were intentionally removed or chang... »»

Compatibility issue

No support for newer iPhone models

Fix: 1. Check Compatibility: Visit the app's page on the App Store to confirm if your iPhone model is supported. If not, consider using an older... »»

Lack of watch support

Fix: 1. Check for Updates: Ensure that the Simrad app is updated to the latest version, as support for new features may be added in updates. 2. U... »»

Network issue

Clunky connection process

Fix: 1. Follow Connection Steps: Ensure you are following the correct steps to connect your devices. Refer to the app’s help section for detailed... »»

Uploads issue

Inability to upload pictures to Places

Fix: 1. Check Permissions: Go to Settings > Privacy > Photos and ensure that the Simrad app has permission to access your photos. 2. Update the A... »»

Payments issue

Legacy subscription issues

Fix: 1. Check Subscription Status: Go to Settings > Your Name > Subscriptions to check the status of your Simrad subscription. Ensure it is activ... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

90.2%

Bad experience

8.3%

Neutral

1.5%

~ from our NLP analysis of 1,153 combined software ratings.

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Private Data Simrad collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Usage Data
- Diagnostics

Cost of Subscriptions

Annual subscription: $14.99 Offline maps, weather overlays, HRB & more
Region: $18.49 Simrad Premium for United States region
Annual Subscription: $14.99 Offline maps, weather overlays, HRB & more
Caribbean: $31.99 Simrad Premium for Caribbean
North America: $22.99 Simrad Premium for North America
Annual Subscription: $29.99 Offline maps, weather overlays, HRB & more
Region: $22.99 Simrad Premium for Mexico region
Atlantic Ocean: $54.99 Simrad Premium for Atlantic Ocean
Region: $18.49 Simrad Premium for Canada region
Region: $22.99 Simrad Premium for The Bahamas region