fix problems on Ride With GPS [iphone]

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—— Run into issues on Ride With GPS? Get help pending when official support gets back to you!

Ride with GPS: Bike Navigation
Info:
company: Ride with GPS
: https://ridewithgps.zendesk.com
: ridewithgps.com
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Audio issue

Voice navigation issues

Fix: 1. Check your device's volume settings. Make sure the volume is turned up and not muted. Go to Settings > Sounds & Haptics and adjust the vo... ⇲

Inconsistent audio cues for missed turns

Fix: 1. Check the app settings to ensure that audio cues are enabled. Go to Settings > Navigation and confirm that audio cues are set to 'On'. 2.... ⇲
 
Screen issue

Limited metrics visibility on screen

Fix: 1. Customize the display settings in the app. Go to Settings > Display and select the metrics you want to see on the main screen. 2. Use the... ⇲
 
Downloads issue

Slow route downloading

Fix: 1. Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the download speed improves. 2. Clear the... ⇲
 
Memory issue

Memory hogging on web platform

Fix: 1. Clear your browser's cache and cookies. In most browsers, you can do this by going to Settings > Privacy > Clear Browsing Data. 2. Close... ⇲
 
Loading issue

Segment data fails to load

Fix: 1. Ensure you have a stable internet connection. If you are on a weak connection, try switching to a stronger one. 2. Refresh the page or re... ⇲
 
Bugs issue

Paved vs unpaved indicator inaccuracies

Fix: 1. Check for updates to the app, as inaccuracies may be addressed in newer versions. 2. Review the route details before starting your ride t... ⇲

Ride with GPS does not automatically reroute

Fix: 1. Check the navigation settings in the app. Go to Settings > Navigation and ensure that 'Auto Reroute' is enabled. 2. If the feature is not... ⇲
 
UI issue

User interface is confusing

Fix: 1. Take time to explore the app's features and settings. Familiarize yourself with the layout and available options. 2. Refer to the app's h... ⇲
 
Offline issue

Limited offline tracking functionality

Fix: 1. Download routes for offline use before heading out. Open the route in the app and select the option to download for offline access. 2. Ch... ⇲
 
Customization issue

Inability to edit rides easily

Fix: 1. Use the web platform to edit rides, as it may offer more functionality than the mobile app. Log in to your account on a computer and navi... ⇲

Lack of night mode

Fix: 1. Adjust your device's brightness settings manually for night riding. Go to Settings > Display & Brightness and lower the brightness. 2. Us... ⇲
 
Compatibility issue

Difficulties with browser compatibility

Fix: 1. Ensure you are using the latest version of your browser. Check for updates in the browser settings. 2. Try accessing the web platform usi... ⇲

Inconsistent performance across devices

Fix: 1. Ensure that all devices are running the latest version of the app. Check for updates in the App Store or Google Play Store. 2. Clear the... ⇲
 
Features issue

Missing features for e-bikes

Fix: 1. Check the app settings to see if there are options to enable e-bike specific features. Go to Settings > Bike Type and select e-bike if av... ⇲

Limited support for group rides

Fix: 1. Use the app's group ride feature to coordinate with friends. Go to the group settings and invite members to join. 2. Plan group rides in... ⇲

Lack of detailed map features

Fix: 1. Explore the app's map settings to see if there are options to enhance detail. Go to Settings > Map and adjust the detail level. 2. Use ad... ⇲
 
Support issue

Slow response to bug fixes

Fix: 1. Regularly check for app updates in the App Store to ensure you have the latest fixes. 2. Report any bugs you encounter through the app's... ⇲
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 what users are saying
Good experience
92.1%

Bad experience
6.0%

Neutral
1.9%

~ from our NLP analysis of 10,709 combined software ratings.

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 Private Data Ride with GPS collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Location
    • User Content
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data

  Cost of Subscriptions
  1. Basic: $7.99 Recurring subscription unlocking all of Ride with GPS's Basic features.
  2. Basic: $59.99 Recurring subscription unlocking all of Ride with GPS's Basic features.
  3. Premium: $9.99 All the best of Ride with GPS on app and web
  4. Premium: $9.99 Recurring subscription unlocking all of Ride with GPS's Premium features.
  5. Basic - Non-renewing: $3.99 Use all of Ride with GPS's basic features.
  6. Premium: $79.99 All the best of Ride with GPS on app and web
  7. 7 Day Subscription: $3.99 Use all of Ride with GPS's extended features for 7 days.
  8. Premium: $79.99 Recurring subscription unlocking all of Ride with GPS's Premium features.
  9. Basic: $59.99 Recurring subscription unlocking Basic
  10. Basic: $7.99 Recurring subscription unlocking Basic