A. 1. Review Tutorials: Look for any user guides or tutorials on the UnitedHealthcare website that explain how to navigate the claims payment interface.
2. Take Notes: As you navigate the interface, take notes on where to find specific information to help you remember for future use.
B. 3. Use the Website: If the app is too confusing, consider using the UnitedHealthcare website, which may have a more straightforward interface.