Fix UnitedHealthcare errors on iphone

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23 problems reported in the past 24 hours

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Network
Inability to add out-of-network physicians

🛠️ 1. Contact Customer Service: While this may seem counterintuitive, sometimes the app may not allow i... show fix »
Inconsistent information about in-network providers

🛠️ 1. Verify with Providers: Always call the provider’s office to confirm their network status before m... show fix »
 
UI
Frustrating ordering process for items

🛠️ 1. Follow Step-by-Step: Carefully follow the ordering process step-by-step, ensuring all required fi... show fix »
Cannot initiate claims from the app

🛠️ 1. Check Claim Status: Instead of initiating a claim, check the status of existing claims by navigat... show fix »
Confusing claims payment interface

🛠️ 1. Review Tutorials: Look for any user guides or tutorials on the UnitedHealthcare website that expl... show fix »
Difficulty navigating the app

🛠️ 1. Familiarize Yourself: Spend some time exploring the app’s features and layout to become more comf... show fix »
Inability to view detailed policy information

🛠️ 1. Use the Website: Log into your account on the UnitedHealthcare website where you may find more de... show fix »
 
Search
Difficult to search for healthcare providers

🛠️ 1. Use Filters: When searching for providers, utilize any available filters such as specialty, locat... show fix »
 
Payments
Payment processing issues

🛠️ 1. Check Payment Method: Ensure that your payment method is valid and has sufficient funds. Go to yo... show fix »
Limited options for HSA payments

🛠️ 1. Check Payment Settings: Go to your account settings in the app to see if there are options to add... show fix »
 
Updates
Limited functionality after updates

🛠️ 1. Restart the App: After an update, restart the app to refresh its functionality. 2. Clear Cache:... show fix »
 
Support
Poor customer service response

🛠️ 1. Use Online Resources: Check the UnitedHealthcare website for FAQs and troubleshooting guides that... show fix »
Inadequate support for chronic condition management

🛠️ 1. Use Health Tracking Apps: Consider using third-party health tracking apps that specialize in chro... show fix »
 
Account
Issues with prescription coverage

🛠️ 1. Check Formulary: Review the prescription drug formulary on the UnitedHealthcare website to confir... show fix »
 
Notifications
Problems with appointment notifications

🛠️ 1. Check Notification Settings: Go to your iPhone settings, find the UnitedHealthcare app, and ensur... show fix »
 
Bugs
Errors in billing and coding

🛠️ 1. Review Bills: Carefully review your bills for any discrepancies and document them. 2. Use the Ap... show fix »
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 Contact Support
Developer:
United HealthCare Services, Inc.
Email:
  https://www.uhc.com/contact-us
Terms/Privacy:
⚔️ https://www.myuhc.com/member/preNewLoginPrivacyLayout.do
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 Private Data UnitedHealthcare collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Location
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

 Breakdown of Software Ratings
Positive experience
93.1%

Negative experience
4.6%

Neutral
2.3%

~ from our NLP analysis of 380,639 combined software ratings.