fix problems on Healthy Benefits Plus [iphone]

—— Run into issues on Healthy Benefits Plus? Get help pending when official support gets back to you!

Healthy Benefits Plus

Info:

company: Solutran, Inc.

: https://healthybenefitsplus.com/xyzdemo/contactus

: healthybenefitsplus.com

Chat with our AI-based Healthy Benefits Plus Support

🛠️ Common Healthy Benefits Plus Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Healthy Benefits Plus freezes during use

Fix: 1. Close the app completely by swiping up from the bottom of the screen and swiping the app off the screen. 2. Restart your iPhone by holdin... ⇲

23% of users had this problem

No option to add debit card

Fix: 1. Check if the app allows adding debit cards by going to the payment settings in the app. If the option is not available, it may be a limit... ⇲

23% of users had this problem

Lack of biometric login options

Fix: 1. Check the app settings to see if there is an option to enable biometric login. If not, you may need to log in using your username and pas... ⇲

Login issues with Face ID

Fix: 1. Go to 'Settings' on your iPhone. 2. Scroll down and select 'Face ID & Passcode'. 3. Ensure that Face ID is set up for the Healthy Benefit... ⇲

Bugs issue

Inaccurate product eligibility scanning

Fix: 1. Ensure that you are scanning the barcode correctly. Hold the camera steady and ensure the barcode is well-lit and in focus. 2. If the pro... ⇲

Limited item availability in online shopping

Fix: 1. Regularly check the app for updates on item availability as stock may change frequently. 2. Consider visiting the store in person if you... ⇲

Order tracking issues

Fix: 1. Check the order confirmation email for tracking information. 2. If the app does not show tracking, try logging into the app and navigatin... ⇲

Problems with catalog item availability

Fix: 1. Regularly check the catalog for updates as item availability can change frequently. 2. If you are looking for a specific item, consider u... ⇲

Shipping delays for orders

Fix: 1. Check the estimated delivery date provided at checkout. 2. If your order is delayed, track it using the tracking number provided in your... ⇲

Slow issue

Slow app performance

Fix: 1. Clear the app's cache by going to 'Settings' > 'General' > 'iPhone Storage', find the Healthy Benefits Plus app, and select 'Offload App'... ⇲

Support issue

Customer service difficulties

Fix: 1. Use the app's help or support section to find FAQs that may address your issue. 2. If you need to contact customer service, look for a co... ⇲

Network issue

Healthy Benefits Plus requires internet connection in-store

Fix: 1. Before going to the store, ensure that you have downloaded any necessary information or product details while connected to Wi-Fi. 2. If y... ⇲

Limited functionality without Wi-Fi

Fix: 1. Download any necessary information or product details while connected to Wi-Fi before going offline. 2. If you need to access the app wit... ⇲

Glitches issue

Glitches when accessing purchase history

Fix: 1. Close the app and reopen it to see if the issue resolves itself. 2. If the problem persists, try logging out of your account and logging... ⇲

Syncing issue

Inconsistent balance updates

Fix: 1. Refresh the app by pulling down on the screen to update your balance. 2. Check if there are any pending transactions that may not have be... ⇲

Account issue

Difficulty in updating email account

Fix: 1. Go to the account settings in the app and look for the option to update your email. 2. Enter your new email address and follow any verifi... ⇲

UI issue

Confusing app navigation

Fix: 1. Take some time to explore the app and familiarize yourself with its layout. 2. Use the search function to quickly find specific features... ⇲

Settings issue

No clear information on covered items

Fix: 1. Check the app's FAQ or help section for information on covered items. 2. Use the search feature to look for specific items and their elig... ⇲

Security issue

Frequent password resets required

Fix: 1. Ensure that you are using a strong password that meets the app's requirements. 2. If you are having trouble remembering your password, co... ⇲

Crashes issue

Healthy Benefits Plus crashes during checkout

Fix: 1. Ensure that your app is updated to the latest version available in the App Store. 2. Clear the app's cache by offloading it in 'iPhone St... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

88.9%

Bad experience

7.4%

Neutral

3.7%

~ from our NLP analysis of 55,207 combined software ratings.

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Private Data Healthy Benefits Plus collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- Identifiers
- Usage Data
- Diagnostics