A. 1. Restart the App: Close the app completely by swiping it away in the app switcher. Then reopen it to see if the issue persists. 2. Update the App: Go to the App Store, tap on your profile icon, and scroll down to see if there are updates available for the UnitedHealthcare app. If there is an update, tap 'Update'. 3. Clear Cache: Go to your iPhone settings, find the UnitedHealthcare app, and see if there’s an option to clear cache or data. If not, uninstall and reinstall the app to clear any corrupted data.

B. 4. Free Up Storage: Check your iPhone storage by going to Settings > General > iPhone Storage. If storage is low, delete unnecessary apps or files to free up space. 5. Check for iOS Updates: Go to Settings > General > Software Update to ensure your iPhone is running the latest version of iOS, as updates can fix bugs.