fix problems on SHASHA [iphone]

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—— Run into issues on SHASHA? Get help pending when official support gets back to you!

SHASHA - شاشا
Info:
company: SHASHA FZ-LLC
: https://www.shasha.com/contactUs
: www.shasha.com
Chat with our AI-based SHASHA Support
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Video issue

broadcast issues during live events

Fix: 1. Ensure you have a stable internet connection: Check your Wi-Fi or cellular data connection. A weak connection can cause broadcast issues.... ⇲
 
UI issue

no option to minimize video

Fix: 1. Check for any app settings: Look in the app's settings menu to see if there is an option to enable picture-in-picture mode or minimize vi... ⇲
 
Crashes issue

SHASHA crashes frequently

Fix: 1. Update the app: Ensure you are using the latest version of SHASHA by checking the App Store for updates. 2. Restart your iPhone: A simple... ⇲
 
Payments issue

subscription fees deducted twice

Fix: 1. Check your subscription status: Go to 'Settings' > 'Your Name' > 'Subscriptions' to see if you have multiple active subscriptions for SHA... ⇲

no monthly subscription option

Fix: 1. Check the app's subscription options in the settings or account section to see if there are any updates or changes. 2. Consider using the... ⇲
 
Compatibility issue

SHASHA not compatible with HDMI adapter

Fix: 1. Check the HDMI adapter: Ensure that your HDMI adapter is compatible with your iPhone model. 2. Restart both your iPhone and the HDMI-conn... ⇲

SHASHA not compatible with screen readers

Fix: 1. Check for any accessibility settings on your iPhone: Go to 'Settings' > 'Accessibility' and ensure that VoiceOver is enabled. 2. Explore... ⇲
 
Screen issue

SHASHA stops when iPhone screen is locked

Fix: 1. Check app settings: Look for any settings related to background app refresh and ensure it is enabled for SHASHA. 2. Keep the app open whi... ⇲
 
Loading issue

none of the videos are loading

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular data connection. 2. Restart the app and try loading the videos... ⇲
 
Customization issue

high price for limited content

Fix: 1. Explore the app for any free trials or promotional offers that may provide access to more content at a lower cost. 2. Consider sharing a... ⇲
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 what users are saying
Good experience
88.3%

Bad experience
8.8%

Neutral
2.9%

~ from our NLP analysis of 11,162 combined software ratings.

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 Private Data SHASHA collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Search History
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. SHASHA Premium - 1 Month: $9.79 1 month auto renews to SHASHA Premium
  2. SHASHA Premium - 1 Month: $9.99 1 month auto renews to SHASHA Premium
  3. SHASHA Premium - 1 Month: $5.49 1 month auto renews to SHASHA
  4. SHASHA Premium - 3 Months: $22.99 3 months auto renews to SHASHA Premium
  5. SHASHA - Dawri Zain - 3 Months: $28.49 3 months auto renews to SHASHA
  6. SHASHA Premium - 1 Month: $3.99 1 month auto renews to SHASHA Premium
  7. SHASHA Premium - 3 Months: $15.90 3 month auto renews to SHASHA
  8. SHASHA Premium - 1 Month: $2.49 1 month auto renews to SHASHA
  9. SHASHA Premium - 12 Months: $59.99 12 months auto renews to SHASHA Premium
  10. SHASHA Premium - 6 Months: $38.99 6 months auto renews to SHASHA Premium