fix problems on ADtv Now [iphone]

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—— Run into issues on ADtv Now? Get help pending when official support gets back to you!

ADtv Now
Info:
company: Abu Dhabi Media Company
: https://adtv.ae/contact-us
: adtv.ae
Chat with our AI-based ADtv Now Support
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Syncing issue

Does not save progress in shows or movies

Fix: 1. Ensure you are logged into your account, as progress saving is often linked to user accounts. 2. Check the app settings to see if there i... ⇲
 
Ads issue

Excessive ads interrupt viewing

Fix: 1. Check if there is a premium subscription option available that offers an ad-free experience. 2. If you are using a free version, consider... ⇲

Subscription prompts after excessive ads

Fix: 1. If you are using a free version, consider evaluating the benefits of subscribing to the premium version to avoid ads. 2. Use the app duri... ⇲
 
Crashes issue

ADtv Now crashes on launch

Fix: 1. Force close the app and restart it. 2. Ensure your iPhone is running the latest iOS version. 3. Check for updates for the ADtv Now app in... ⇲
 
Compatibility issue

Streaming to Apple TV fails

Fix: 1. Ensure both your iPhone and Apple TV are connected to the same Wi-Fi network. 2. Restart both devices to refresh the connection. 3. Use A... ⇲

No optimization for older iPhone models

Fix: 1. Check for any app updates that may improve compatibility with older models. 2. Clear storage space on your iPhone to improve performance.... ⇲
 
Customization issue

No option to watch previous episodes

Fix: 1. Check the app's library or menu for a 'Previous Episodes' or 'On Demand' section. 2. If available, use the search function to find specif... ⇲

Lack of original language option with subtitles

Fix: 1. Check the app settings for language options; some apps allow you to change audio and subtitle settings. 2. Look for a 'Settings' or 'Audi... ⇲
 
Slow issue

Slow navigation and response time

Fix: 1. Close any background apps that may be consuming resources. 2. Restart your iPhone to clear temporary files and improve performance. OR... ⇲
 
Login issue

Requires login every time the app is opened

Fix: 1. Ensure you are selecting the 'Remember Me' or 'Stay Logged In' option when logging in. 2. Check your iPhone settings to see if the app ha... ⇲
 
Video issue

Inconsistent video playback

Fix: 1. Check your internet connection and switch between Wi-Fi and cellular data to see if the issue persists. 2. Restart the app and try playin... ⇲

Video display issues on larger screens

Fix: 1. Check the app settings for any display options that may optimize video for larger screens. 2. Ensure your iPhone and the app are updated... ⇲
 
Search issue

Missing essential global series

Fix: 1. Use the app's search function to look for specific shows or series. 2. Check if the app has a 'Trending' or 'Popular' section that may fe... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
63.8%

Bad experience
33.7%

Neutral
2.5%

~ from our NLP analysis of 276 combined software ratings.

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 Private Data ADtv Now collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Browsing History
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data