fix problems on MyDyson [iphone]

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—— Run into issues on MyDyson? Get help pending when official support gets back to you!

MyDyson™
Info:
company: Dyson Inc.
: http://www.dyson.com/support.aspx
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Performance issue

Inconsistent app performance

Fix: 1. Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. 2. Clear the ap... ⇲
 
Data issue

Limited data visibility

Fix: 1. Check the app settings to ensure all data visibility options are enabled. Go to Settings within the app and look for data display options... ⇲

Limited historical data access

Fix: 1. Check the app settings to see if there are options to enable or view historical data. 2. Ensure that your Dyson device is set to collect... ⇲
 
Settings issue

Inability to control temperature via app

Fix: 1. Ensure that your Dyson device supports temperature control via the app. Check the user manual for compatibility. 2. Restart the app and t... ⇲

MyDyson fails to save settings

Fix: 1. Ensure that you are following the correct steps to save settings as outlined in the app's help section. 2. Restart the app and try saving... ⇲

Inability to view current temperature settings

Fix: 1. Ensure that your Dyson device supports temperature display in the app. Check the user manual for compatibility. 2. Restart the app and th... ⇲
 
Bugs issue

Bugs in schedule editing

Fix: 1. Restart the MyDyson app and try editing the schedule again. 2. Ensure that you are following the correct steps for editing schedules as o... ⇲
 
Support issue

Poor customer service response

Fix: 1. Check the app for any FAQs or troubleshooting guides that may address your issue. 2. Use the app's support section to find self-help reso... ⇲
 
UI issue

Complicated navigation

Fix: 1. Familiarize yourself with the app layout by exploring each section. Take notes on where key features are located. 2. Check if the app has... ⇲

No landscape mode support

Fix: 1. Check if your iPhone is set to auto-rotate. Go to Settings > Display & Brightness and ensure that 'Auto-Rotate' is enabled. 2. Try rotati... ⇲

MyDyson interface not intuitive

Fix: 1. Spend some time exploring the app to familiarize yourself with its layout and features. 2. Refer to the app's help section for guidance o... ⇲

Missing explanations for air quality symbols

Fix: 1. Check the app's help section or FAQ for any explanations regarding air quality symbols. 2. Refer to the user manual for the Dyson device... ⇲
 
Compatibility issue

Lack of multi-device management

Fix: 1. Check if the app allows you to add multiple devices in the settings. If so, follow the prompts to add additional devices. 2. Ensure that... ⇲
 
Notifications issue

Inability to set alerts for air quality

Fix: 1. Check the app settings to see if there are options to enable alerts for air quality. 2. Ensure that notifications are enabled for the MyD... ⇲
 
Network issue

Connection issues with 5GHz networks

Fix: 1. Switch your iPhone to connect to a 2.4GHz network instead, as it may provide a more stable connection for the Dyson device. 2. Restart yo... ⇲
 
Customization issue

Lack of customization options

Fix: 1. Check the app settings thoroughly to see if there are any hidden customization options available. 2. Refer to the user manual for the Dys... ⇲
 
Crashes issue

MyDyson frequently requires force closing

Fix: 1. Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. 2. Clear the ap... ⇲
 
Updates issue

MyDyson updates remove useful features

Fix: 1. After an update, check the app's update notes to see if the feature has been moved or replaced with a new option. 2. Explore the app thor... ⇲
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 what users are saying
Good experience
91.6%

Bad experience
5.8%

Neutral
2.6%

~ from our NLP analysis of 31,648 combined software ratings.

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 Private Data MyDyson collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics