fix problems on Ember [iphone]

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—— Run into issues on Ember? Get help pending when official support gets back to you!

Ember - Temperature Control
Info:
company: Ember Technologies, Inc.
: https://www.ember.com/support
: www.ember.com
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Bugs issue
Ember fails to recognize mug

Fix: Make sure your Ember mug is charged and turned on. If the app still does not recognize the mug, try restarting both the mug and your iPhone.... ⇲
Inconsistent temperature control

Fix: Ensure that the mug is placed on a flat, stable surface and that the app is updated to the latest version. Sometimes, temperature fluctuatio... ⇲
Ember fails to confirm if mug is heating

Fix: Check the app settings to see if there is an option to enable notifications or alerts for heating status. This may provide you with updates... ⇲
 
Account issue
Ember requires account creation

Fix: If you prefer not to create an account, check if the app offers a guest mode or limited functionality without an account. This may allow you... ⇲
 
Freezing issue
Ember freezes during sign-in

Fix: If the app freezes, try force-closing it by swiping up from the bottom of the screen and swiping the app off the screen. Then, reopen the ap... ⇲
 
Compatibility issue
Lack of Apple Watch support

Fix: While waiting for Apple Watch support, consider using your iPhone to control the mug and keep it nearby. You can also check for third-party... ⇲
 
Customization issue
No home screen widget or complication

Fix: To work around the lack of widgets, create a shortcut on your home screen that links directly to the Ember app for quicker access. Use the S... ⇲
Limited preset temperature options

Fix: If the preset options are insufficient, consider manually setting the temperature to your desired level each time you use the mug. This allo... ⇲
 
UI issue
Difficulty accessing preset temperatures

Fix: Check the app settings to see if there is an option to customize or prioritize preset temperatures for easier access. You may also want to c... ⇲
Poor user interface design

Fix: If the interface is difficult to navigate, take some time to explore all the features and settings. Familiarizing yourself with the layout c... ⇲
Ember layout issues with overlapping elements

Fix: If you encounter overlapping elements, try rotating your device to see if the layout adjusts. Sometimes, changing the orientation can fix di... ⇲
 
Settings issue
Ember does not remember temperature settings

Fix: Ensure that you are saving your settings before exiting the app. Look for a 'Save' or 'Apply' button after adjusting the temperature. OR... ⇲
 
Network issue
Frequent disconnections from Bluetooth

Fix: To minimize disconnections, keep your iPhone and the Ember mug close together and avoid obstacles that may interfere with the Bluetooth sign... ⇲
Inability to connect with new devices

Fix: Ensure that the new device is compatible with the Ember app. Check the specifications and requirements in the app description or user manual... ⇲
 
Support issue
No developer response to issues

Fix: While waiting for developer responses, check online forums or user communities for shared experiences and solutions from other users who may... ⇲
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 what users are saying
Good experience
61.8%

Bad experience
33.3%

Neutral
4.9%

~ from our NLP analysis of 6,432 combined software ratings.

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 Private Data Ember collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Health & Fitness
    • Location
    • Diagnostics