fix problems on Bang & Olufsen [iphone]

—— Run into issues on Bang & Olufsen? Get help pending when official support gets back to you!

Bang & Olufsen

Info:

company: Bang & Olufsen a/s

: http://www.bang-olufsen.com/support

: www.bang-olufsen.com

Chat with our AI-based Bang & Olufsen Support

🛠️ Common Bang & Olufsen Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Bang & Olufsen fails to connect to devices

Fix: 1. Ensure Bluetooth is enabled on your iPhone by going to Settings > Bluetooth and toggling it on. 2. Restart both the Bang & Olufsen app an... ⇲

Microphone quality is poor

Fix: 1. Ensure that the microphone is not obstructed by dirt or debris. Clean it gently with a soft, dry cloth. 2. Check the app settings to see... ⇲

Freezing issue

Bang & Olufsen frequently freezes

Fix: 1. Close the app completely by swiping up from the bottom of the screen and swiping the app off the screen. 2. Restart your iPhone to clear... ⇲

Network issue

Inconsistent Bluetooth connectivity

Fix: 1. Ensure that your iPhone is within the recommended range of the Bluetooth device (typically within 30 feet). 2. Turn off Bluetooth on your... ⇲

Requires re-pairing for stereo mode

Fix: 1. Ensure that both devices are updated to the latest firmware. 2. After pairing, check the app settings to see if there is an option to sav... ⇲

Inability to connect to multiple devices easily

Fix: 1. Ensure that the devices you are trying to connect are not already paired with another device. 2. Disconnect any currently connected devic... ⇲

Bang & Olufsen does not recognize headphones

Fix: 1. Ensure that the headphones are charged and in pairing mode. 2. Restart the Bang & Olufsen app and your iPhone to refresh the connection.... ⇲

Random error messages during connection

Fix: 1. Restart your iPhone and the Bang & Olufsen app to clear any temporary issues. 2. Check for updates for both the app and your iPhone's ope... ⇲

Updates issue

Album artwork does not update

Fix: 1. Ensure that the music files have the correct album artwork embedded. You can do this by checking the music library on your iPhone. 2. Res... ⇲

Poor user experience with updates

Fix: 1. After an update, restart the app and your device to refresh the user interface. 2. Familiarize yourself with any new features or changes... ⇲

Syncing issue

Speakers lag when used in sync mode

Fix: 1. Ensure that both speakers are fully charged and updated to the latest firmware. 2. Disconnect and reconnect the speakers to reset the syn... ⇲

Settings issue

Cannot set stereo mode as default

Fix: 1. Open the Bang & Olufsen app and navigate to the settings menu. 2. Look for an option related to audio output or stereo settings and selec... ⇲

No option to turn off battery life extending features

Fix: 1. Check the app settings for any battery optimization options and toggle them off if available. 2. If there are no options, note that this... ⇲

Battery issue

Battery percentage inaccuracies

Fix: 1. Restart the Bang & Olufsen app to refresh the battery status display. 2. Check the battery status of the device in the Bluetooth settings... ⇲

Crashes issue

Bang & Olufsen crashes after updates

Fix: 1. Restart your iPhone after an update to clear any temporary issues. 2. Check for any additional updates for the Bang & Olufsen app in the... ⇲

UI issue

Limited touch control options

Fix: 1. Check the app settings to see if there are any options to customize touch controls. 2. Ensure that your device is updated to the latest v... ⇲

Account issue

Requires account creation for full functionality

Fix: 1. If you prefer not to create an account, explore the app to see if there are any features available without an account. 2. Use the app in... ⇲

Performance issue

Unreliable app performance

Fix: 1. Regularly update the app to the latest version to benefit from performance improvements. 2. Clear the app cache by uninstalling and reins... ⇲

Audio issue

No standard EQ for Bluetooth mode

Fix: 1. Check the app settings to see if there are any audio settings or equalizer options available. 2. If no EQ options are present, note that... ⇲

Notifications issue

Lack of push notifications for updates

Fix: 1. Check the app settings to see if there are options to enable notifications. 2. Ensure that notifications are enabled for the Bang & Olufs... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

84.2%

Bad experience

12.3%

Neutral

3.5%

~ from our NLP analysis of 29,046 combined software ratings.

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Private Data Bang & Olufsen collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics