A. 1. Force close the app by swiping it away in the app switcher. 2. Restart your iPhone to clear any temporary glitches. 3. Reopen the app and see if it loads properly. If it continues to freeze, check for updates in the App Store.

B. 1. If the app still freezes, try connecting to a different Wi-Fi network or using cellular data to see if the issue is related to your internet connection.