Fix The Home Depot errors on iphone

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22 problems reported in the past 24 hours

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UI
Difficult to navigate store locations

🛠️ 1. Use the store locator feature in the app to find the nearest store and get directions. 2. Familia... show fix »
Curbside pickup process is clunky

🛠️ 1. Make sure you follow the instructions provided in the app for curbside pickup carefully. 2. Check... show fix »
 
Slow
App is slow and unresponsive at times

🛠️ 1. Close any unnecessary apps running in the background to free up resources. 2. Restart your iPhone... show fix »
 
Crashes
App crashes when viewing previous purchases

🛠️ 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newe... show fix »
 
Search
Search results appear in random order

🛠️ 1. Check your internet connection to ensure it is stable. A weak connection can affect how search re... show fix »
 
Freezing
App freezes on initial load

🛠️ 1. Force close the app by swiping it away in the app switcher. 2. Restart your iPhone to clear any t... show fix »
 
Bugs
Inaccurate product availability

🛠️ 1. Refresh the app by pulling down on the screen to reload the product listings. 2. Check the produc... show fix »
Scanning items fails frequently

🛠️ 1. Ensure that you are holding the camera steady and that the item is well-lit when attempting to sc... show fix »
Order tracking rarely works

🛠️ 1. Ensure that you are logged into your account and that your order history is up to date. 2. Refres... show fix »
Items ordered may be sent to incorrect address

🛠️ 1. Before placing an order, double-check the shipping address in your account settings. 2. If you no... show fix »
 
Customization
Limited product selection

🛠️ 1. Ensure that your location settings are enabled so the app can show products available in your are... show fix »
 
Login
App fails to recognize login information

🛠️ 1. Double-check your login credentials for any typos. 2. If you forgot your password, use the 'Forgo... show fix »
 
Notifications
Notifications are excessive and irrelevant

🛠️ 1. Go to your iPhone Settings > Notifications > Home Depot and adjust the notification settings to y... show fix »
 
Settings
App does not remember user preferences

🛠️ 1. Check if you are logged into your account, as preferences may only be saved when logged in. 2. Tr... show fix »
 
Account
Authentication process is cumbersome

🛠️ 1. Ensure that you are using a strong and memorable password to make the authentication process easi... show fix »
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 Contact Support
Developer:
The Home Depot, Inc.
Email:
  https://www.homedepot.com/c/customer_service
Website:
🌐 www.homedepot.com
Terms/Privacy:
⚔️ https://www.homedepot.com/c/Privacy_Security
 Switch to these Alternatives:
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Ace Hardware
Rooms To Go

 Private Data The Home Depot collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location

 Breakdown of Software Ratings
Positive experience
96.4%

Neutral
1.9%

Negative experience
1.7%

~ from our NLP analysis of 2,484,298 combined software ratings.