fix problems on Ace Hardware [iphone]

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Ace Hardware
Info:
company: Ace Hardware Corporation
: http://www.acehardware.com/helpdesk/index.jsp?clickid=topnav_helpdesk_txt
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Bugs issue
Items often show as available but are not

Fix: 1. Verify Availability: Before heading to the store, call your local Ace Hardware to confirm the availability of the item. This can save you... ⇲
Inaccurate inventory information

Fix: 1. Confirm with Store: Call your local Ace Hardware store to verify the inventory status of items you are interested in purchasing. 2. Repor... ⇲
Rewards application fails

Fix: 1. Check Eligibility: Ensure that you meet all the requirements for applying rewards, such as minimum purchase amounts or specific items. 2.... ⇲
Invalid address errors during checkout

Fix: 1. Double-Check Address: Ensure that you have entered your address correctly, including street number, name, city, state, and zip code. Look... ⇲
Multiple purchase history entries

Fix: 1. Review Your Account: Go to your account settings and review your purchase history. If you see duplicates, note them down for future refer... ⇲
 
Notifications issue
Delayed notifications for order cancellations

Fix: 1. Check Notification Settings: Go to your iPhone Settings > Notifications > Ace Hardware. Ensure that notifications are enabled and set to... ⇲
 
Payments issue
No immediate refunds for unavailable items

Fix: 1. Monitor Your Account: Regularly check your bank account or payment method for updates on refunds. Sometimes, it may take a few days for t... ⇲
Payment information not saved

Fix: 1. Re-enter Payment Information: Go to the app settings and re-enter your payment information. Ensure that you save the changes before exiti... ⇲
 
UI issue
Difficult to filter by in-stock items

Fix: 1. Use the Search Filters: After performing a search, look for filter options that allow you to select 'In Stock' items. This may be located... ⇲
Poor user interface design

Fix: 1. Familiarize Yourself with the Layout: Spend some time exploring the app to understand its layout and features better. This can help you n... ⇲
 
Freezing issue
Ace Hardware glitches and freezes

Fix: 1. Update the App: Ensure you are using the latest version of the app by checking for updates in the App Store. 2. Restart the App: Close th... ⇲
 
Login issue
Login issues and account creation loop

Fix: 1. Reset Password: If you are having trouble logging in, try resetting your password through the app or website. Follow the prompts to recei... ⇲
 
Security issue
No integration with password managers

Fix: 1. Manually Enter Passwords: Since the app does not support password managers, ensure you have your passwords written down or stored securel... ⇲
 
Ads issue
False advertising on sale items

Fix: 1. Verify Sale Details: Before making a purchase, double-check the sale details on the app and compare them with the Ace Hardware website to... ⇲
Price gouging concerns

Fix: 1. Compare Prices: Before making a purchase, compare prices with other retailers to ensure you are getting a fair deal. 2. Report Concerns:... ⇲
 
Search issue
Limited search results

Fix: 1. Broaden Search Terms: If you are getting limited results, try using broader search terms or synonyms to find more items. 2. Check Filters... ⇲
 
Screen issue
Brightness changes unexpectedly

Fix: 1. Check Auto-Brightness Settings: Go to Settings > Display & Brightness and ensure that 'Auto-Brightness' is turned off. This can prevent t... ⇲
 
Updates issue
Inconsistent app performance after updates

Fix: 1. Clear Cache: Offload the app to clear any temporary data that may be causing performance issues after an update. 2. Restart Your Device:... ⇲
 
Support issue
Return policy issues

Fix: 1. Review Return Policy: Familiarize yourself with Ace Hardware’s return policy by checking it in the app or on their website to understand... ⇲
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 what users are saying
Good experience
97.4%

Neutral
1.5%

Bad experience
1.1%

~ from our NLP analysis of 286,771 combined software ratings.

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 Private Data Ace Hardware collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics