A. 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Home Depot app off the screen. 2. Restart your iPhone by holding down the power button and sliding to power off. 3. Once the phone is back on, reopen the Home Depot app and try accessing your previous purchases again. If the issue persists, consider uninstalling and reinstalling the app from the App Store to ensure you have the latest version.
B. 1. Check for any available updates for the Home Depot app in the App Store. 2. If an update is available, install it and then try accessing your previous purchases again.