Fix Purp errors on iphone

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22 problems reported in the past 24 hours

🔍   Select the category that fits your issue:
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Customization
Inability to change age

🛠️ 1. Open the Purp app and navigate to your profile settings. Look for the 'Edit Profile' option. 2.... show fix »
 
Account
Profile reset unexpectedly

🛠️ 1. Regularly back up your profile information by taking screenshots or saving details in a note app.... show fix »
Account bans without explanation

🛠️ 1. Review the community guidelines within the app to ensure you haven't violated any rules. 2. If y... show fix »
 
Security
Sexual harassment issues

🛠️ 1. Report any instances of harassment immediately using the app's reporting feature. Document the in... show fix »
Poor moderation of offensive content

🛠️ 1. Use the reporting feature for any offensive content you encounter. Document the content and the u... show fix »
Scammers and fake accounts present

🛠️ 1. Be vigilant and report any suspicious accounts you encounter. Use the reporting feature to alert... show fix »
Inadequate safety features

🛠️ 1. Review and adjust your privacy settings to enhance your safety on the platform. Limit who can see... show fix »
Discrimination in content moderation

🛠️ 1. Document any instances of perceived discrimination and report them through the app. 2. Engage wi... show fix »
 
Settings
Inability to filter friend requests effectively

🛠️ 1. Regularly review your friend requests and only accept those from verified or known users. 2. Adj... show fix »
 
Payments
Limited photo slots without payment

🛠️ 1. Maximize the use of your available photo slots by selecting the best images that represent you.... show fix »
High cost for boosting profiles

🛠️ 1. Evaluate the benefits of boosting your profile versus organic engagement. Focus on improving your... show fix »
 
Bugs
Inconsistent reporting system

🛠️ 1. Familiarize yourself with the reporting process by reviewing any available help documentation in... show fix »
 
Uploads
Difficulties in adding or changing photos

🛠️ 1. Ensure that the app has permission to access your photos: Go to Settings > Privacy > Photos and c... show fix »
 
Support
Lack of effective user support

🛠️ 1. Check the app for a help or FAQ section that may address common issues. 2. Engage with the commu... show fix »
Unresponsive customer service

🛠️ 1. Utilize any available in-app support features, such as chat or email, to submit your concerns. 2... show fix »
 
Privacy
Unclear community guidelines

🛠️ 1. Search for the community guidelines within the app or on the official website. Familiarize yourse... show fix »
 
Login
Limited options for logging in

🛠️ 1. Ensure you have the latest version of the app, as updates may introduce new login options. 2. If... show fix »
 
Notifications
Unclear notification system

🛠️ 1. Check the app's notification settings to ensure they are configured correctly. Go to Settings > N... show fix »
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 Contact Support
Developer:
PURP TECNOLOGIA LTDA
Email:
  https://purp.social/
Website:
🌐 purp.social
Terms/Privacy:
⚔️ https://purp.social/privacy
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 Private Data purp collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics

 Breakdown of Software Ratings
Positive experience
88.0%

Negative experience
7.5%

Neutral
4.5%

~ from our NLP analysis of 23,717 combined software ratings.
  Cost of Subscriptions
  1. 100 Gems: $0.99 100 Gems
  2. 1 Week of purp+: $7.99 Weekly subscription to purp+
  3. 500 Gems: $3.99 500 Gems
  4. 1000 Gems: $5.99 1000 Gems
  5. 1 Spotters: $0.99 1 Spotters
  6. 2500 Gems: $10.99 2500 Gems
  7. 1 Month of purp+: $14.99 Monthly subscription to purp +
  8. 5 Spotters: $3.99 5 Spotters
  9. 7500 Gems: $19.99 7500 Gems
  10. 3 Months of purp+: $21.99 3 Months subscription to purp+