fix problems on LMK [iphone]

—— Run into issues on LMK? Get help pending when official support gets back to you!

LMK: Make New Friends

Info:

company: LightSpace Inc.

: http://www.lmk.chat

Chat with our AI-based LMK Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App frequently logs users out

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile data or vice versa. If the issue persist... »»

Inability to register accounts after being logged out

Fix: Ensure that you are using a valid email address and that it is not already associated with another account. Check your spam folder for any v... »»

Bugs issue

High levels of drama among users

Fix: Engage in positive interactions and set a personal example by avoiding drama. Use the app's reporting features to report any inappropriate b... »»

Frequent errors in reporting system

Fix: Document any errors you encounter and try to report them through the app's support feature, providing as much detail as possible. OR If t... »»

Glitches issue

Users can freeze or take over rooms

Fix: If you encounter a user freezing or taking over a room, report them immediately using the app's reporting feature. Document the incident if... »»

Glitches and bugs make the app unusable

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for the app, and check for updates. OR If the app cont... »»

Account issue

Frequent and unjust bans

Fix: Review the app's community guidelines to ensure you are not inadvertently violating any rules. Adjust your behavior accordingly to avoid fut... »»

Mass reporting leads to unjust bans

Fix: If you are wrongfully banned, gather evidence of your interactions and submit a detailed report to the support team, explaining the situatio... »»

Support issue

Lack of response from support for banned accounts

Fix: Be persistent in your follow-ups. Send a clear and concise message detailing your issue and include any relevant information to expedite the... »»

Security issue

Hacking of rooms and accounts

Fix: Enable two-factor authentication if available, and use a strong, unique password for your account to enhance security. OR Regularly monit... »»

Poor age verification leading to underage users

Fix: Report any underage users you encounter to the app's support team, providing any evidence you may have. OR Encourage the app to implement... »»

Lack of safety features for younger users

Fix: Encourage the app to implement more robust safety features by providing feedback through any available channels. OR Monitor younger users... »»

Fake profiles and scams prevalent

Fix: Be cautious when interacting with new users. Report any suspicious profiles to the app's support team. OR Educate yourself and others on... »»

Privacy issue

Inconsistent enforcement of content guidelines

Fix: Familiarize yourself with the content guidelines and report any violations you observe. Encourage others to do the same to promote accountab... »»

Presence of inappropriate content

Fix: Use the reporting feature to flag inappropriate content. Provide detailed descriptions to help the moderation team take action. OR Avoid... »»

Inability to block unwanted users

Fix: Check the app settings to see if there is an option to block users. If not, consider reporting the user for harassment or inappropriate beha... »»

Instant chat feature pairs users without consent

Fix: Review the app's privacy settings to see if there is an option to disable instant chat pairing. If not, consider providing feedback to the d... »»

Inadequate blocking options for harassers

Fix: Check the app settings for any available blocking options. If none exist, report the harasser to the app's support team. OR Limit your in... »»

UI issue

Inability to see who voted on polls

Fix: Check the app settings to see if there is an option to view poll results. If not, consider providing feedback to the developers about this f... »»

Super like feature can be accidentally triggered

Fix: Be mindful of your interactions and take your time when using the app to avoid accidental triggers. OR If you accidentally super like som... »»

Messages issue

Messages not sending properly

Fix: Check your internet connection to ensure it is stable. If the issue persists, try restarting the app or your device. OR Clear the app's c... »»

Search issue

No distance filter for user searches

Fix: Provide feedback to the developers requesting a distance filter feature, explaining how it would enhance user experience. OR Use alternat... »»

Payments issue

Limited features for non-paying users

Fix: Explore the app to maximize the use of available free features and engage with the community to find creative ways to connect. OR Conside... »»

Inability to access certain features without premium

Fix: Review the app's features and determine which ones are essential for your use. Focus on maximizing the free features available. OR Engage... »»

Crashes issue

App crashes or freezes unexpectedly

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for the app, and check for updates. OR If the app cont... »»

Updates issue

Missing conversations after updates

Fix: Check if the conversations are archived or stored in a different section of the app. Look for any settings related to message storage. OR... »»

Compatibility issue

Inconsistent algorithm for matching users

Fix: Engage with the app regularly to help the algorithm learn your preferences better. Provide feedback on matches to improve future suggestions... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

84.7%

Bad experience

9.9%

Neutral

5.4%

~ from our NLP analysis of 46,994 combined software ratings.

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Private Data LMK collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Contacts
- User Content
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

100 gems: $3.99 100 gems for your lmk account
Membership for 1 month: $9.99 Membership for 1 month
250 gems: $8.99 250 gems for your lmk account
Membership for 1 week: $9.99 Membership for 1 week
700 gems: $24.99 700 gems for your lmk account
Membership for 3 months: $19.99 Membership for 3 months
Membership for 1 week: $5.99 Membership for 1 week
Membership for 1 month: $19.99 Membership for 1 month
Membership for 1 month: $9.99 Membership for 1 month.
Membership for 1 month: $9.99 Membership for 1 month