fix problems on TIYA [iphone]

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—— Run into issues on TIYA? Get help pending when official support gets back to you!

TIYA
Info:
company: TIYA PTE. LTD.
: https://www.tiyalive.com
: www.tiyalive.com
Chat with our AI-based TIYA Support
   Hello! How can I assist you?  

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Privacy issue

Inappropriate content and users

Fix: 1. Use the app's reporting feature to report inappropriate content or users. 2. Adjust your privacy settings within the app to limit who can... ⇲

Location sharing concerns

Fix: 1. Review the app's location sharing settings and adjust them according to your comfort level. 2. Disable location services for the app in y... ⇲
 
Notifications issue

Excessive notifications

Fix: 1. Go to Settings on your iPhone, then Notifications. 2. Find TIYA in the list and adjust the notification settings to your preference, such... ⇲
 
Customization issue

No one-on-one chat feature

Fix: 1. Check if the app has introduced any new features or updates that may include one-on-one chat. 2. Use alternative methods of communication... ⇲

Lack of mute feature

Fix: 1. Check the app settings to see if there is an option to mute notifications or specific users. 2. If not available, consider turning off no... ⇲

Inability to filter users by age

Fix: 1. Check the app settings to see if there are any filtering options available. 2. If not, consider providing feedback to the app developers... ⇲
 
Login issue

Difficulty in logging in

Fix: 1. Ensure you are entering the correct username and password. If you forgot your password, use the 'Forgot Password' feature to reset it. 2.... ⇲
 
Security issue

Age verification issues

Fix: 1. Ensure that you are entering your age correctly and that your profile settings reflect your actual age. 2. If the app has an age verifica... ⇲

Presence of bots

Fix: 1. Report any suspicious accounts or messages to the app's support team using the reporting feature. 2. Be cautious about engaging with acco... ⇲
 
Messages issue

Unwanted messages from strangers

Fix: 1. Adjust your privacy settings to limit who can send you messages. 2. Use the block feature to prevent unwanted users from contacting you.... ⇲

Inconsistent message delivery

Fix: 1. Check your internet connection to ensure it is stable. 2. Restart the app and your device to refresh the connection. OR 1. If the issu... ⇲
 
UI issue

Confusing user interface

Fix: 1. Explore the app's help or tutorial section to familiarize yourself with its features. 2. Take time to navigate through the app to underst... ⇲
 
Updates issue

Loss of previous features

Fix: 1. Check the app's update notes in the App Store to see if the features were removed intentionally. 2. Explore the app thoroughly to see if... ⇲
 
Bugs issue

Frequent bugs after updates

Fix: 1. Clear the app's cache and data by uninstalling and reinstalling it. 2. Ensure your iPhone is running the latest iOS version to minimize c... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
66.7%

Bad experience
26.5%

Neutral
6.7%

~ from our NLP analysis of 10,309 combined software ratings.

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 Private Data TIYA collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. TIYA plus membership: $3.99 Unlimited AI message. Advanced Chat Model.