—— Run into issues on Lob? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve app crashes. Press and hold the power button until you see the 'slide to pow... ⇲
Fix: 1. Check your internet connection: Ensure you have a strong Wi-Fi or cellular signal. You can test your connection by trying to load a websi... ⇲
Fix: 1. Use the reporting feature: If you encounter inappropriate content, use the in-app reporting feature to report the user. This can usually... ⇲
Fix: 1. Mute or block users: If someone is being toxic, use the mute or block feature to prevent them from contacting you. This can usually be fo... ⇲
Fix: 1. Use private rooms: Whenever possible, opt for private rooms instead of public ones to maintain your privacy. 2. Limit personal informati... ⇲
Fix: 1. Navigate to the chat: Open the chat where the messages are located. 2. Long press on the message: This should bring up options, includin... ⇲
Fix: 1. Explore app settings: Check if there are any settings that allow you to enable more features for non-friends. Sometimes, apps have hidden... ⇲
Fix: 1. Check settings: Look for an option in the app settings that allows you to disable the automatic mute feature upon entry. This may be unde... ⇲
Fix: 1. Update the app: Ensure you are using the latest version of the app, as updates often fix bugs. Go to the App Store and check for updates.... ⇲
Fix: 1. Check update notes: Before updating, read the update notes in the App Store to understand what changes are being made. This can help set... ⇲
Fix: 1. Explore the app: Sometimes, features are moved rather than removed. Check the app thoroughly to see if the features are still accessible... ⇲
Fix: 1. Familiarize yourself with the reporting/blocking process: Go to the app’s help section or settings to understand how to effectively block... ⇲
Fix: 1. Check your email: Ensure you have access to the email used for verification and check your spam folder for the verification email. 2. Re... ⇲
Fix: 1. Explore all settings: Go through all the settings in the app to ensure you are not missing any customization options. 2. Use available f... ⇲
Fix: 1. Ensure all devices are updated: Make sure that the app is updated to the latest version on all devices. 2. Check device compatibility: V... ⇲