fix problems on Bunch [iphone]

—— Run into issues on Bunch? Get help pending when official support gets back to you!

Bunch: HouseParty with Games

Info:

company: Bunch Live, Inc

: http://www.bunch.live/

: www.bunch.live

Chat with our AI-based Bunch Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App freezes during gameplay

Fix: 1. Close the app completely by swiping up from the bottom of the screen and swiping the Bunch app off the screen. 2. Restart your iPhone to... »»

19% of users had this problem

Profile picture does not save

Fix: 1. Ensure that you are following the correct steps to upload a profile picture. 2. Check if the app has permission to access your photos in... »»

17% of users had this problem

Privacy issue

Random users can join private rooms

Fix: 1. Change your room settings to invite-only if the option is available. 2. Share the room code only with trusted friends to prevent random u... »»

Inappropriate content from strangers

Fix: 1. Adjust your privacy settings within the app to limit interactions with strangers. 2. Use the block feature to prevent specific users from... »»

Screen issue

Black screen when joining games

Fix: 1. Ensure that your app is updated to the latest version. 2. Restart the app and try joining the game again. 3. If the issue continues, try... »»

Gameplay issue

Difficulty in inviting friends

Fix: 1. Ensure that your friends have the app installed and are logged in. 2. Use the in-app friend invite feature, which may require you to sync... »»

Limited variety of games

Fix: 1. Explore the app regularly for new game updates or additions. 2. Provide feedback within the app about desired game types to encourage dev... »»

Technical issues with game access

Fix: 1. Restart the app and try accessing the game again. 2. Check for any updates to the app that may fix access issues. OR 1. Clear the app'... »»

Downloads issue

Need to download additional apps for games

Fix: 1. Check if the app provides an option to play games without downloading additional apps. 2. Look for alternative games within Bunch that do... »»

Inability to play games without downloading

Fix: 1. Look for games within the app that do not require additional downloads. 2. Check the app's FAQ or help section for any tips on playing ga... »»

Crashes issue

Frequent app crashes

Fix: 1. Ensure that your device's operating system is up to date. 2. Clear the app's cache and data if possible, or uninstall and reinstall the a... »»

Audio issue

Lag and low quality during calls

Fix: 1. Check your internet connection; switch to a stronger Wi-Fi network if possible. 2. Close any background apps that may be using bandwidth.... »»

Glitches issue

Glitches when friends leave the party

Fix: 1. Restart the app after a friend leaves to reset the session. 2. If the issue persists, try creating a new party instead of continuing in t... »»

Messages issue

Chat feature sometimes fails

Fix: 1. Restart the app to refresh the chat feature. 2. Check your internet connection; a weak connection can cause chat issues. 3. Clear the app... »»

UI issue

Confusing interface with avatars

Fix: 1. Take time to explore the app's interface and familiarize yourself with the layout. 2. Look for tutorial videos or guides online that expl... »»

Battery issue

Battery overheating during use

Fix: 1. Close any unnecessary background apps to reduce the load on your device. 2. Avoid using the app while charging your phone to prevent over... »»

Syncing issue

Inconsistent friend visibility

Fix: 1. Ensure that your friends have their visibility settings configured correctly. 2. Restart the app to refresh the friend list and visibilit... »»

Security issue

Lack of separate servers for kids and adults

Fix: 1. Use the app in a controlled environment with known friends to ensure a safe experience. 2. Monitor the interactions and set guidelines fo... »»

Account issue

Difficulty in setting up friend connections

Fix: 1. Ensure that you and your friends are using the same version of the app. 2. Use the in-app friend invite feature and follow the prompts ca... »»

Customization issue

Limited options for customizing avatars and houses

Fix: 1. Explore all customization options available in the app; sometimes features are hidden in menus. 2. Check for any updates that may introdu... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

77.4%

Bad experience

17.0%

Neutral

5.5%

~ from our NLP analysis of 13,731 combined software ratings.

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Private Data Bunch collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- User Content

Cost of Subscriptions

Weekly Subscription: $0.99 Weekly Subscription for Bunch+
110 BBucks: $4.99 110 BBucks for premium items!
450 BBucks: $19.99 450 BBucks for premium items!
Bunch+ 1 Month: $9.99 A 1 month subscription to Bunch+!
Bunch+ 1 Year: $69.99 A 1 Year Subscription to Bunch+!
1150 BBucks: $49.99 1150 BBucks for premium items!
Duplex Home: $9.99 A duplex home for your Bunchie!
85 BBucks: $1.99 85 BBucks for premium items!
Gas Mask Hat: $0.99 A Gas Mask Hat for your Bunchie!
Spaceship Home: $4.99 A Spaceship home for your Bunchie!