fix problems on Shuggr [iphone]

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—— Run into issues on Shuggr? Get help pending when official support gets back to you!

Shuggr
Info:
company: Shuggr Ltd.
: https://www.shuggr.com
: www.shuggr.com
Chat with our AI-based Shuggr Support
   Hello! How can I assist you?  

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Support issue

Unresponsive customer support

Fix: If customer support is unresponsive, try reaching out through multiple channels. Check if the app has a support email, social media pages, o... ⇲
 
Bugs issue

Features not working

Fix: First, ensure that your app is updated to the latest version. Go to the App Store, search for Shuggr, and check if an update is available. I... ⇲

Buggy performance

Fix: To improve performance, ensure that your iPhone has enough storage space. Go to Settings > General > iPhone Storage and check if you need to... ⇲
 
Search issue

Search bar malfunction

Fix: If the search bar is not functioning, try clearing the app's cache. Go to Settings > General > iPhone Storage > Shuggr > Offload App. Reinst... ⇲
 
Security issue

Presence of underage users

Fix: If you encounter underage users, report them immediately using the app's reporting feature. This helps maintain a safe environment for all u... ⇲

Catfishing incidents

Fix: To avoid catfishing, verify the identity of users by asking for additional photos or video calls. Be cautious of profiles that refuse to sha... ⇲

Inappropriate content from underage users

Fix: Immediately report any inappropriate content using the app's reporting feature. This is crucial for maintaining a safe environment. OR Co... ⇲
 
Messages issue

Inability to delete sent messages

Fix: Check if the app has a feature to delete sent messages. If it does, follow the instructions in the help section of the app. If not, consider... ⇲

Inability to delete sent photos

Fix: Similar to messages, check if there is an option to delete sent photos in the app's settings or help section. If available, follow the instr... ⇲
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 what users are saying
Good experience
80.3%

Bad experience
13.6%

Neutral
6.1%

~ from our NLP analysis of 2,783 combined software ratings.

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 Private Data Shuggr collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics

  Cost of Subscriptions
  1. Shuggr Plus - Trial + 1 Month: $19.99 Shuggr Plus
  2. Shuggr Plus - 6 Months: $59.99 Shuggr Plus
  3. Shuggr Plus - 1 Month: $19.99 Shuggr Plus
  4. Shuggr Plus - 1 Year: $89.99 Shuggr Plus