fix problems on WhosHere [iphone]

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—— Run into issues on WhosHere? Get help pending when official support gets back to you!

WhosHere
Info:
company: WhosHere, Inc.
: http://WhosHere.zendesk.com
: WhosHere.net
Chat with our AI-based WhosHere Support
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Search issue

Limited search results

Fix: Adjust your search filters to broaden the criteria. This can help you find more profiles that match your interests. OR Try clearing the a... ⇲

Inaccurate search distance

Fix: Ensure that your location services are enabled for the app. Go to your iPhone's Settings > Privacy > Location Services, and make sure WhosHe... ⇲
 
Messages issue

WhosHere sends system-generated messages for non-subscribers

Fix: Check your app settings to see if there is an option to disable system-generated messages. Navigate to the settings menu, look for notificat... ⇲

Issues with chat history loss when blocked

Fix: Before blocking a user, take screenshots of important conversations or save any necessary information externally. OR Check if the app has... ⇲

Inability to delete unwanted contacts from chat

Fix: Look for an option to manage contacts within the app settings. There may be a feature to remove or block contacts. OR If there is no dire... ⇲
 
Account issue

Accounts getting locked without clear reason

Fix: Review the app's terms of service to ensure you are not inadvertently violating any rules. Sometimes, certain behaviors can trigger automati... ⇲

Suspensions without explanation

Fix: Check the app for any notifications or messages regarding your account status. Sometimes, there may be a message that explains the suspensio... ⇲

Unclear policies on account suspensions

Fix: Review the app's terms of service and community guidelines to understand the rules that govern account suspensions. OR Keep a record of y... ⇲
 
Security issue

High number of fake profiles

Fix: Be cautious when interacting with new profiles. Look for verified badges or profiles with complete information to identify legitimate users.... ⇲

Inundated with scammers

Fix: Avoid sharing personal information with users you do not know. Be wary of profiles that ask for money or personal details. OR Utilize the... ⇲
 
Ads issue

Excessive advertisements

Fix: Check if there is a premium subscription option available that removes ads. If so, consider upgrading to a paid version for an ad-free exper... ⇲
 
Connectivity issue

Problems with Bluetooth connectivity prompts

Fix: Ensure that Bluetooth is enabled on your iPhone. Go to Settings > Bluetooth and toggle it on if it is off. OR If the app is not connectin... ⇲
 
Support issue

Difficulty in reporting fake accounts

Fix: Look for a 'Report' button on the user’s profile. If it’s not visible, try accessing the help section of the app for guidance on reporting.... ⇲

Poor customer support response

Fix: Check the app for a FAQ or help section that may address your concerns without needing to contact support. OR Document your issues clearl... ⇲
 
Privacy issue

Location verification issues

Fix: Ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services and set it to 'While Using the App' or '... ⇲
 
Crashes issue

WhosHere crashes after updates

Fix: Try uninstalling and reinstalling the app. This can resolve any corrupted files that may have been introduced during the update. OR Check... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
58.9%

Bad experience
32.4%

Neutral
8.7%

~ from our NLP analysis of 4,594 combined software ratings.

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 Private Data WhosHere collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics

  Cost of Subscriptions
  1. One Month: $19.99 1 Month of access to extended functionality.
  2. 10,000 Points: $19.99 10,000 Points
  3. Plane Ticket (24 hr): $1.99 Change your location for 24 hrs.
  4. 100 Points: $4.99 Points that can be exchanged for virtual gifts.
  5. 10 Points: $0.99 Ten Points that can be exchanged for virtual goods.
  6. 30 Points: $1.99 Points that can be exchanged for virtual gifts.
  7. 25,000 Points (Bonus 30 days ads free): $39.99 25,000 Points for unlocking premium content in the app.
  8. Plane Ticket (24 hr) 5 Pack : $4.99 Five Plane Tickets (each 24 hrs) that let you set your location.
  9. 1 Plane Ticket: $6.99 Ticket to change your location for 24 hours.
  10. Disable ads (Lifetime) : $19.99 Use WhosHere without ads.