fix problems on SCRUFF [iphone]

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—— Run into issues on SCRUFF? Get help pending when official support gets back to you!

SCRUFF - Gay Dating & Chat
Info:
company: Perry Street Software, Inc
: https://support.scruff.com
: www.scruff.com
Chat with our AI-based SCRUFF Support
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Privacy issue
Limited blocking and hiding options

Fix: 1. Open the SCRUFF app and go to your profile settings. 2. Look for the 'Privacy' or 'Blocking' section. 3. Use the available options to blo... »»
 
Support issue
Poor customer support response

Fix: 1. Check the app for a help or support section, often found in the settings menu. 2. Look for FAQs or troubleshooting guides that may addres... »»
 
Bugs issue
Frequent bugs and glitches

Fix: 1. Ensure that your app is updated to the latest version by checking the App Store. 2. If bugs persist, try uninstalling and reinstalling th... »»
 
Glitches issue
Misleading distance measurements

Fix: 1. Check your location settings by going to Settings > Privacy > Location Services. Ensure that SCRUFF has permission to access your locatio... »»
 
Payments issue
Paywall for basic features

Fix: 1. Review the features available for free and consider if upgrading to a paid plan is worth it for your usage. 2. Look for any promotions or... »»
Inability to view past messages without payment

Fix: 1. Take screenshots of important conversations for your records before they become inaccessible. 2. Consider using the app's free trial or p... »»
 
Updates issue
Profile updates not saving

Fix: 1. Ensure you have a stable internet connection when making updates. 2. After making changes, wait for a confirmation message before navigat... »»
Recent updates have reduced functionality

Fix: 1. Check the app's update notes in the App Store to understand what changes were made. 2. If certain features are missing, explore alternati... »»
 
UI issue
Interface is not intuitive

Fix: 1. Spend some time exploring the app's features and settings to familiarize yourself with its layout. 2. Look for tutorial videos or guides... »»
 
Moderation issue
Inconsistent photo moderation

Fix: 1. If you encounter inappropriate content, use the reporting feature to flag it for review. 2. Regularly check the app for updates that may... »»
Lack of community moderation

Fix: 1. Actively report any inappropriate behavior or content you encounter to help improve the community. 2. Engage with other users to foster a... »»
 
Compatibility issue
Limited user base compared to competitors

Fix: 1. Expand your search radius in the app settings to connect with more users. 2. Engage in community events or features that may increase vis... »»
 
Search issue
Difficulty in finding specific user types

Fix: 1. Use the search and filter options available in the app to narrow down your preferences. 2. Update your profile to reflect what you are lo... »»
Limited search and filter options

Fix: 1. Explore all available search settings in the app to maximize your search capabilities. 2. Regularly check for app updates that may introd... »»
 
Crashes issue
App crashes on login

Fix: 1. Ensure your app is updated to the latest version. 2. Restart your iPhone and try logging in again. If the issue persists, try resetting y... »»
 
Network issue
Network issues without resolution

Fix: 1. Check your Wi-Fi or cellular data connection to ensure it is stable. 2. Try toggling Airplane Mode on and off to reset your network conne... »»
 
Security issue
Unclear security policy changes

Fix: 1. Review the app's privacy policy and terms of service available in the settings or on their website to understand any changes. 2. Adjust y... »»
Harassment issues not adequately addressed

Fix: 1. Use the reporting feature to document and report any harassment you experience. 2. Block users who are harassing you to prevent further c... »»
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
86.6%

Bad experience
8.6%

Neutral
4.8%

~ from our NLP analysis of 24,862 combined software ratings.

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 Private Data SCRUFF collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics

  Cost of Subscriptions
  1. SCRUFF Pro: $14.99 More guys, unlimited messaging, video & more
  2. SCRUFF Pro: $12.99 More guys, unlimited messaging, video & more
  3. SCRUFF Pro: $16.99 More guys, unlimited messaging, video & more
  4. SCRUFF Pro: $39.99 More guys, unlimited messaging, video & more
  5. SCRUFF Pro: $8.99 Unlimited messaging, load more guys, unlimited albums, and search filters, all with SCRUFF Pro
  6. SCRUFF Pro: $16.99 More guys, unlimited messaging, video & more
  7. Messaging Pro: $4.99 Messaging Pro gives you the following features: - Unlimited profiles in your messages tab - Full message history since you started using SCRUFF - Send recent images quickly in chat - Private albums to save and password protect images
  8. SCRUFF Pro: $9.99 Unlimited browsing, messaging and no ads
  9. Browsing Pro: $3.99 Browsing Pro gives you the following features: - See up to 250 guys in the nearby grid - See up to 100 guys in the global grid - See up to 100 guys in viewers and woofs - Swipe-to-browse for faster navigation - Dynamic tab bar for more screen space
  10. SCRUFF Pro: $119.99 More guys, unlimited messaging, video & more