fix problems on Puma FastPay [iphone]

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—— Run into issues on Puma FastPay? Get help pending when official support gets back to you!

Puma FastPay
Info:
company: Alias Payments, Inc
: https://www.pumafastpay.com/ayuda/
: www.pumafastpay.com
Chat with our AI-based Puma FastPay Support
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Payments issue

Limited payment options available

Fix: 1. Check the app settings to see if there are any options to add or link additional payment methods. Go to Settings > Payment Methods in the... ⇲

Transaction failures can lead to double charges

Fix: 1. Always check your transaction history in the app after a purchase to confirm the status of your transactions. 2. If you notice a double... ⇲
 
Settings issue

Puma FastPay usage limited to once per day

Fix: 1. Plan your fuel purchases accordingly. If you need to refuel more than once a day, consider using a different payment method for additiona... ⇲
 
UI issue

Editing payment options is not user-friendly

Fix: 1. To edit payment options, navigate to Settings > Payment Methods in the app. Follow the prompts to add or remove payment methods. 2. If y... ⇲
 
Support issue

Customer service response is lacking

Fix: 1. Use the in-app support feature to submit your inquiries or issues. This may provide a more direct line of communication. 2. Check the ap... ⇲
 
Network issue

Puma FastPay may not work without a stable internet connection

Fix: 1. Ensure you have a reliable internet connection before using the app. If you are in an area with poor connectivity, consider switching to... ⇲
 
Compatibility issue

Some stations do not support app usage

Fix: 1. Before heading to a gas station, check the app for a list of supported locations. This can usually be found in the app's map feature or s... ⇲

Inconsistent performance at different stations

Fix: 1. If you notice performance issues at a specific station, try using the app at a different location to see if the problem persists. This ca... ⇲
 
Bugs issue

Error messages can be frustrating

Fix: 1. Take note of the specific error message you receive and search for it in the app's help section or online FAQ. This may provide insight i... ⇲

Puma FastPay can be unreliable at times

Fix: 1. Ensure that your app is updated to the latest version, as updates often include bug fixes and performance improvements. 2. Restart your... ⇲
 
Features issue

Limited functionality for filling up tanks

Fix: 1. Familiarize yourself with the app's features related to filling up tanks. Check the help section for guidance on how to use the app effec... ⇲
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 what users are saying
Good experience
98.6%

Neutral
0.8%

Bad experience
0.6%

~ from our NLP analysis of 19,740 combined software ratings.

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 Private Data Puma FastPay collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
    • Diagnostics