fix problems on CESCO Digital [iphone]

—— Run into issues on CESCO Digital? Get help pending when official support gets back to you!

CESCO Digital

Info:

company: Office of the Governor of Puerto Rico

: https://cescodigital.pr.gov

Chat with our AI-based CESCO Digital Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Outdated information displayed

Fix: Check for updates in the App Store. Open the App Store, tap on your profile icon at the top right, and scroll down to see if CESCO Digital h... »»

Appointment scheduling errors

Fix: Ensure that your device's date and time settings are correct. Go to Settings > General > Date & Time and enable 'Set Automatically'. OR T... »»

Loading issue

Calendar fails to load

Fix: Check your internet connection. Ensure you are connected to Wi-Fi or have a strong cellular signal. If the connection is weak, try switching... »»

Notifications issue

Missing document warnings not specified

Fix: Review the app's document section carefully to identify which documents are missing. Sometimes, the app may not specify but will indicate a... »»

Notifications not dismissible

Fix: Check the app settings for notification preferences. Go to Settings > Notifications > CESCO Digital and adjust the settings to allow for dis... »»

Security issue

Security issues with account access

Fix: Change your password immediately. Go to the account settings within the app and select 'Change Password'. Use a strong, unique password. O... »»

Bugs issue

Numerous bugs in work ID section

Fix: Try reinstalling the app. Delete CESCO Digital from your device and then download it again from the App Store to ensure you have the latest... »»

Downloads issue

Inability to download vehicle documents

Fix: Ensure you have enough storage space on your device. Go to Settings > General > iPhone Storage to check available space. If low, delete unne... »»

Crashes issue

App crashes during use

Fix: Update the app to the latest version via the App Store. Open the App Store, tap on your profile icon, and check for updates. OR Restart y... »»

App freezes or crashes

Fix: Clear the app cache by offloading the app and reinstalling it. This can help resolve freezing issues caused by corrupted data. OR Ensure... »»

Payments issue

Inaccurate payment status

Fix: Log out of your account and log back in. This can refresh your account status and may correct any inaccuracies. OR Check your payment met... »»

Payment processing errors

Fix: Verify your payment method in the app settings. Ensure that your card details are correct and that the card is not expired. OR Try using... »»

Compatibility issue

Limited language accessibility

Fix: Change the language settings on your iPhone. Go to Settings > General > Language & Region and select your preferred language. This may affec... »»

Incompatibility with iOS updates

Fix: Ensure that you are using the latest version of the app that is compatible with your iOS version. Check the App Store for updates. OR If... »»

Updates issue

Expired documents incorrectly displayed

Fix: Manually check the expiration dates of your documents and compare them with what the app shows. If discrepancies exist, note them for future... »»

Forced updates without warning

Fix: Check your App Store settings to see if automatic updates are enabled. Go to Settings > App Store and adjust the settings as needed. OR C... »»

Settings issue

Inability to change address

Fix: Check if there is an option in the account settings to update your address. If not, try logging out and logging back in to refresh your acco... »»

UI issue

Second vaccine dose month selection issues

Fix: Ensure that you are selecting the correct date format as required by the app. Sometimes, the app may have specific requirements for date ent... »»

App logs out unexpectedly

Fix: Check your internet connection. A weak connection can cause the app to log out. Ensure you have a stable connection. OR Update the app to... »»

Registration issue

Inability to correct registration errors

Fix: Check if there is an option in the app to edit your registration details. If not, try logging out and back in to refresh your account. OR... »»

Support issue

Lack of tech support response

Fix: Check the app for any FAQ or help section that may provide answers to common issues without needing direct support. OR Look for community... »»