fix problems on Booksy [iphone]

—— Run into issues on Booksy ? Get help pending when official support gets back to you!

Booksy for Customers

Info:

company: Booksy

: https://booksy.com/en-us/p/contact

: booksy.com

Chat with our AI-based Booksy Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App forces account creation instead of allowing login

Fix: If you are prompted to create an account instead of logging in, check if there is a 'Log In' option on the initial screen. Sometimes, it may... »»

Apple Pay implementation is faulty

Fix: First, ensure that your Apple Pay is set up correctly on your device. Go to 'Settings' > 'Wallet & Apple Pay' and check if your cards are ad... »»

Settings issue

Cancellation policies are not user-friendly

Fix: To better understand the cancellation policies, check the app's help section or FAQ. If the information is unclear, take screenshots of the... »»

Manual setup required for cancellation fees

Fix: To streamline the process, create a template or checklist for setting up cancellation fees. This can help you remember the steps and make th... »»

Notifications issue

Inconsistent appointment confirmations

Fix: If you do not receive confirmation after booking an appointment, check your email and spam folder for any confirmation emails. Ensure that y... »»

No notifications for approaching review deadlines

Fix: To stay informed about review deadlines, set a personal reminder on your phone or calendar a few days before the deadline to prompt you to l... »»

App cancels appointments without notification

Fix: If you notice appointments being canceled without notification, regularly check your appointment status in the app. If you find any discrepa... »»

Privacy issue

Review system allows service providers to block reviews

Fix: If you find that your review is blocked, try reaching out to the service provider directly through the app to express your concerns. This ma... »»

Support issue

Limited customer service response options

Fix: Explore the app's help section for FAQs or troubleshooting guides that may address your issue without needing to contact customer service.... »»

Search issue

Difficulties in finding reliable service providers

Fix: Use the app's search filters to narrow down your options based on ratings, services offered, and location. This can help you find more relia... »»

Bugs issue

Inaccurate GPS directions to service locations

Fix: If GPS directions are inaccurate, try using a different navigation app (like Google Maps or Apple Maps) to get directions to the service loc... »»

UI issue

App lacks user-friendly features compared to competitors

Fix: Familiarize yourself with the app's features by exploring all menus and settings. Sometimes, features may be available but not immediately o... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

98.7%

Neutral

0.8%

Bad experience

0.6%

~ from our NLP analysis of 757,049 combined software ratings.

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Private Data Booksy collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Location
- Contact Info
- Contacts
- User Content
- Search History
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics